I emailed these guys for a quote on replacing my roof, and had a call back early the next day. We organised a time that suited me, and Chad arrived dead on time. While they weren't the cheapest quote we got, they certainly weren't the most expensive. Of all the quotes we got, Chad was the only one who listened to everything we wanted, and got up on the roof and took proper measurements. One bloke only measured the dimensions of the house on the ground, not factoring in that we have a multifaceted roof, and another bloke didn't even get out of his car, but sent a quote anyway.
Chad not only asked what we wanted, he took the time to hand deliver the quote to us the next day, and didn't seem to mind when I rang him in the evening to ask a question.
We decided to go ahead, and again, they turned up right on the agreed time and got straight down to work. They were quick and efficient, and kept me up to date with what they were doing. They even showed where they improved the structure to stop birds getting in.
Three day after starting they were done, and the yard was cleaned up so you wouldn't even know they had been there. Most importantly, the roof looks great. Very happy with the work AND the customer service. While these guys are young, they know what they are doing and know how to make the customer feel important.
I can highly recommend these guys, they are fast, efficient and friendly. VERY HAPPY, well done Chad and Craig.