I leased through Maryanne Birch I Morningside for nearly three years. Had a good experience over that time but then had to do a break lease to move on.
I dealt with Tammy as my property manager and would like to say how good she was. Tammy understood where I was trying to go and was always helpful and available.
Thanks Tammy, had a great time in Morningside and so appreciate that you helped me to move on. X

Hi, this is July 02, 2020. I didn't rent or buy with them but just had a poor experience of applying to rent. I inspected a place and made an offer 8 days ago. I phoned in to amend the move-in date the next day. Then after several days I rang in to see how things were going and left a message. No reply from the relevant person who i believe is the head of rentals.
I did it again yesterday. No reply. I emailed this morning asking to be called, nothing. I rang in just before and eventually spoke to her. She told me the owner had declined my offer and that anyone could have told me that. Days prior. Yeah, nah. The staff I dealt with were lovely and told me who I needed to speak to each time. They took two messages and this morning confirmed they'd been passed on. She chose to ignore me repeatedly and then tried to blame someone else. Not good. Meanwhile I missed several houses because I was respecting the first application. I will pop a quick email to the principle also, and I can't comment on other agents there, but that person was not up to scratch with basic communication and courtesy. The staff were super helpful otherwise.

Approximate cost: $320

PUBLIC WARNING BRISBANE & SURROUNDING AREA!!!BEWARE!

This is an absolutely disgraceful and unprofessional excuse for a real estate agency. To kick off the awful tenancy with these people we were tricked into signing a 6 month lease, when we were promised 12. Not only do they regularly break basic tenancy law including issuing of completely made up breach notices if they don't get what they want, but they have a propensity to harass needlessly, [Redacted generalisation]. One of their agents even tried to commit LEGAL ENTRAPMENT against us as tenants.

The so-called 'principal' of this agency [Redacted personal identifier] works with the head of rental department , [Redacted personal identifier] to harass and lie constantly to tenants who will not agree to photographs being taken of their property. In fact, they harassed us so badly that they broke the lease and we were within our rights to leave. They also took months to repair anything, and constantly lied about the progress of obtaining tradesmen. I left the tenancy with 4 legit breaches against them, and absolutely zero legit breaches against me.

They are beyond disgraceful. How they remain in business I have no idea.

I"ll leave you with a quote from one of their top salesmen, [Redacted personal identifier] .'If you wanted a right to privacy, you shouldn't be renting.' AGAIN, BEWARE BRISBANE!

Its not just me - want to see more bad reviews about them? They deleted their facebook but here's a link to more stories, below. Spread the word, adult bullies must be stopped.

https://maryanne-birch-real-estate.pissedconsumer.com/review.html

I have used this agency a number of times when I have been looking at local properties. Cheryl from the agency has always been extremely professional, very friendly and a great person to do business with.