Large chocolate cafe with a nicely decorated interior. Chocolate and waffles are good quality as expected. However I'm starting to feel that this place is becoming too fast-food like. I think customer service is focused on getting things out as quickly as possible without focusing on the actual customer experience.

I used love coming to Sydney just to go to max Brenner it honestly makes u feel like your in a mini chocolate world. With all the variety of chocolate. Now living in Sydney I admit I go at least once a week to top up on my chocolate. Great vibe to hang out for sweet tooth. Wish there one in every area.

I love my chocolate and hot chocolate so I dropped in for an unusual lunch. I had ordered a chocolate pizza which seemed to take forever to be served. When my pizza had finally been served it had very little topping. I was very disappointed and will not be returning. Would not recommend.

Max Brenner as been well known for their chocolate so when I went in i knew what to expect. The place was fully packed and the service was average. Its very tight so not much room to move around.

Approximate cost: $10

I always loved Max Brenner and I have gone to this one with my ss after shopping at Westfield. I love their chocolate souffle and their dark chocolate dip with fresh strawberries. A must go for every chocolate lover!

Approximate cost: $10-15

Rarely enough seating, staff sometimes friendly, food cvan take a little long as it is always busy in afternoons, evenings and weekends.
I would suggest they look into expanding the premises to fit more people in, having more staff on to take orders and make food more quickly and train staff in customer service a little better.
Price a little too expensive and the 10% surcharge on weekends/public holidays is ridiculous!!!! Service on these days are worse than normal.

If you're willing to wait a long time in a queue for a simple drink or dessert and have no where to put your plate on a friday night, Head here! I waited almost 40 minutes just in the line with a friend who'd never tried it before - and when we got our hot chocolates they were burnt! It wasn't the best experience i've had by far, and I probably wouldn't be too chuffed to return there any time soon!

Approximate cost: $20

I love going to Max Brenner when I'm catching up with friends or need a chocolate fix! Great service, fantastic atmosphere, quality food! Love it!!

RATED 5 OUT OF 5 !! :) i love max brenner it may seem pricey but once you taste it , its definantly worth every cent :) i live every one of their products especially the chocolate fondue, the chocolate is very smooth and the fruit is extremely fresh!!

Hot chocolate didn't really seem all that chocolatey. Quite an average experience, and a bit pricey. The ambience is nice, though, but I probably wouldn't return.

Approximate cost: $6