7 reviews about Mermaid Beach Medical Centre

Anonymous
verified email - 02 Dec 2022

Doctors good reception is another thing, extremely rude, non professional, confrontational female short haired receptionist. I wish I’d caught her name to name and shame. Been a long term patient but this was the final straw will not be going back and will not be recommending to anyone of my clients.

verified email - 22 Oct 2022

My family have been patients of Dr Simon Carter for almost 20years he is without doubt the best Dr I've ever been to & at age 79 I've seen many! Anyone who has a complaint about him has a problem within themselves, not with Simon! I read that someone had to wait 3hrs, I call B/S on that! Yes I've had to wait more than an hour but that's because he is very thorough with every patient not just his regular patients! Every patient is seen as per their appointment time! The only patients who are seen to immediately are people who are having heart problems or who have been injured or vomiting! They are ushered to the treatment room and cared for by the wonderful nurses! As for the receptionists being rude: They're not! Try putting up with whingers 8 hours a day & see how you like it! I've heard how some patients speak to the receptionists as if they were dirt beneath their feet! If I was a receptionist I'd tell the whingers to go elsewhere!

Anonymous
verified email - 26 Feb 2021

Took my daughter to this doctor one evening and had to wait 3 and half hours after been told to come when I phoned, the wait wouldn’t be long. The receptionist was lovely and very kind however, the doctor was arrogant, he sees his ‘“regular” clients over any walk ins so we waiting all night to be seen last, if this is the case I’m not sure why they take walk ins . We were with the doctor for 5 mins which was a complete waste of time he barely looked at my daughters issue , I have since been to our doctor who has done a swab and given my daughter a script.

16 Jan 2020

Friendly, attentive staff and the Doctor who saw me (Dr Singh), was both very skilled and caring. Wonderful service. With much appreciation, Viv

verified email - 05 Oct 2012

Great centre had to visit the Skin cancer clinic , did not have to wait long, seen Dr Denis O'Brien he explained everything - had the lesions removed - great service and advice : )

verified email - 23 Nov 2010

Nice newish medical centre open till late which is convenient and with some great doctors that work here. The reception staff are also great.

verified email - 25 Oct 2009

Best thing is that they are open to 10pm on weeknights. With a toddler this has really come in handy for us. They generally bulk bill kids too. Reception staff are competent.

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