I went here a few months ago to buy a cake. I think there was a change in ownership at the time. There were only two staff members there in the cafe and one of them was assisting a customer with a cake order. However, after waiting in line nearly 10 minutes and not having budged I decided to go order a cake from the Cheesecake Shop instead. I then returned there a couple of weeks ago to order a coffee and despite being served straight away with only a couple of other customers in the cafe, I still waited about 10 minutes to receive my coffee.