Monster Clean

5.0 38 reviews
Quality 5.0 Service 5.0 Value 4.9

Images

business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
+2 more

Awards

2018 Service Award 2018 Service Award
2017 Service Award 2017 Service Award

Reviews (38)

5.0
38 reviews
Excellent
37
Great
1
Average
0
Poor
0
Horrible
0
Businesses on Word of Mouth can't pay to hide reviews. Read more about our review policy here.
TL
tiffanyl276 18 Jul 2018 1 review · 600 points

Monster Clean is a winner for me! I have a beautiful light gold carpet that no professional carpet cleaners could restore to my satisfaction for 13 yrs. I finally saw Monster's reviews and couldn't believe the ratings. I sent an email asking if they came to Ferntree Gully. I got a call the next day. Ian came with his equipment, and what a difference! My carpet looked new again! He would clean an area and ask me to come and compare the difference. It was unbelievable. I highly recommend Monster Clean. You can believe the ratings. They are that good

Quality
5/5
Service
5/5
Value
5/5
BM
brentm575 08 Jun 2018 1 review · 600 points

This was such a great cleaning service! I called on a Saturday for an urgent cleaning, and I had Ian at my door within two hours. It was a great price, and our carpet looks wonderful.

Quality
5/5
Service
5/5
Value
5/5
BR
beckr306 04 Jun 2018 1 review · 600 points

Highly recommend!! Absolutely perfect service!!
2 other companies we used before can not get our carpet cleaned

Quality
5/5
Service
5/5
Value
5/5
DR
deborahr621 13 May 2018 1 review · 600 points

I had my carpets cleaned by Ian the owner. I called a day before, and even though it was the holidays and they were extremely busy, they made time.

* I have a dog, and they were able to get up all stains!
* extremely professional, and curteous, and offered suggestions on maintenance.
* No muss no fuss, no hidden fees. What I was quoted over the phone is what I paid for.

I will definitely use them in the future.

Quality
5/5
Service
5/5
Value
5/5
MP
meganp622 02 May 2018 1 review · 600 points

I highly recommend Monster Clean! They totally saved my couch. Not only were they professional but they were also very friendly and the price was right. My microfiber couch was completely stained from years of spills and stains. It came out amazing!
If want someone that takes pride in a job well done, give them a chance. Your couch won't regret it nor will you.

Quality
5/5
Service
5/5
Value
5/5
TL
c389bd0b 26 Apr 2018 1 review · 600 points

Monster was exactly what you need in a carpet cleaner. They were efficient and professional, came on relatively quick notice, and were very competitively priced. Removed some pretty set stains from the previous owners in the process. Ian was the guy who cleaned our carpet, he was the utmost professional. I definitely recommend Monster.

Quality
5/5
Service
5/5
Value
5/5
VS
victors650 23 Apr 2018 1 review · 600 points

What a great experience! I communicated and got a quote via FB messaging and was able to set up an appointment for the weekend. My very light colored carpet was filthy and Ian brought it back to life better than I imagined.

I will definitely use their services again. Highly recommend.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $220

MM
mickm306 21 Apr 2018 1 review · 600 points

Fantastic service. I had a family emergency the day of my first appointment and they were gracious and accommodating in allowing me to reschedule. When we did - Ian went above and beyond to give us a great clean. Our stained filled carpet looks like new again!

Quality
5/5
Service
5/5
Value
5/5
KH
kimberleyh775 20 Apr 2018 1 review · 600 points

I love Monster Clean! He has been cleaning my carpets over several years AND several houses. Ian always do an amazing job!

Quality
5/5
Service
5/5
Value
5/5
BM
bernadettem41 17 Apr 2018 1 review · 600 points

Could not be happier. Ian responded to my request for quote within minutes and came the next day. He gave me a quote and completed the work same day. He cleaned carpet in 3 rooms + a rug and our couch. When we couldn't be without the rug for several days Ian did an in-home cleaning and couldn't be happier with the result. So much cleaner, everything smells and looks great. We will be calling Monster Clean every year from now on. Highly recommend!!

Quality
5/5
Service
5/5
Value
5/5
MY
michaely105 16 Apr 2018 1 review · 600 points

Great job! We used this company to clean our carpet after 7 years of heavy use by us and our 2 spoiled dogs.
My carpet was really dirty and stained! I actually didn't think that it could be made to look nice and clean again. Happily I was wrong. Ian at Monster Carpet Cleaning did a pretty amazing job bringing our carpet back to life - it looks new again!!

Quality
5/5
Service
5/5
Value
5/5
JD
joed903 12 Apr 2018 1 review · 600 points

First, Ian was very quick, friendly and professional.I needed a quick deep cleaning of my couch and he made it look brand new and it smell So nice and fresh. Second, he give you resonable prices.Highly recommend if you looking for a good service and a good price!

Quality
5/5
Service
5/5
Value
5/5
SL
susanl344 10 Apr 2018 1 review · 600 points

My experience with Monster Clean was very satisfying! Service was quick and professional ! My 12 years old carpet looks like new !
I would definitely call them again when needed.

Quality
5/5
Service
5/5
Value
5/5
SB
scottb640 08 Apr 2018 1 review · 600 points

Ian has it going on! This is customer service BEYOND customer service. Get this...I'm moving...sent a note the night before the move because I decide last minute I wanted my couch cleaned before I moved and the mattress! He responded ASAP and arrived the next morning and did a very nice job on my couch and mattress for an affordable price. Thank you Ian...you rock!

Quality
5/5
Service
5/5
Value
5/5
JH
jasonh588 07 Apr 2018 3 reviews · 800 points

Highly recommend! My carpet dried less than a hour, this never happened before, and look and feel absolutely fantastic! Will definitely let Ian clean our carpet every 6 months

Quality
5/5
Service
5/5
Value
5/5
GM
gabym963 30 Nov 2017 1 review · 400 points

Prompt and professional service very efficent and attention to detail. Trustworthy and Ian very friendly. Great job very happy and carpets looked terrific. Didnt take long to dry and felt wonderful to walk on
Thankyou

Quality
5/5
Service
5/5
Value
5/5
SS
shilpis658 03 Jul 2017 1 review · 400 points

Very Good job. Staff came on time and did really good job. Would definitely recommend others. My carpet looks very clean. Thank you

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $135

EA
emmaa237 22 Jun 2017 1 review · 600 points

Ian, the owner. I've worked with him twice(once on a sunday!) and found he's very responsive and professional. I had a full cup of coffee literally explode and it got all over my rug and a cloth chair. Ian came to the rescue! They arrived on time which is a plus. And they respected my home by wearing booties over their shoes, this was a big plus for me! The cleaning was very thorough and zero mess.
The rug smell brand new and look as good as the day i purchased them.
I highly recommended monster clean!

Quality
5/5
Service
5/5
Value
5/5
SW
sophiaw179 14 Jun 2017 1 review · 600 points

My dog decided to open up the trash bag and spread it throughout my living room carpet while i was out to dinner. Needless to say the carpet needed cleaning to remove the stains and the horrible smell asap. I called Monster Clean the next morning and had someone come out same day. The guy that came out was super friendly and started the labor right away. He recommended a special treatment due to the horrible condition my carpet was in and i agreed. A few hours after the cleaning the carpet dried and looked as good as new!

Quality
5/5
Service
5/5
Value
5/5
MG
miag970 12 Jun 2017 1 review · 600 points

Had trouble getting out a tough stain out of an old off white carpet while potty training my new puppy. I was so devastated i thought i'd have to buy a whole new carpet. My friend suggested Monster Clean(after she previously used them) i gave them a call and the stain was gone! They left my carpet looking as good as new, while also completing their job promptly and efficiently!
Definitely recommend for when in doubt cases!

Quality
5/5
Service
5/5
Value
5/5
ER
elsar 19 May 2017 1 review · 400 points

Ian and Ann did a great job cleaning our carpet booked last night for 9:00am this morning. All the little stains that previous carpet cleaners were not able to get rid of are now gone! And I loved it that they were wearing those surgical foot covers the whole time while doing the job
Highly recommended!

Quality
5/5
Service
5/5
Value
5/5
HL
harperl711 18 May 2017 1 review · 600 points

Ian and Ann were able to schedule the carpet cleaning last minute and saved my bond. They cleaned our carpets thoroughly, especially one room that our cat had taken as her own. Texting is easier for them, just make sure your message go through. Mine didn't the first time and even thought it was my fault, they came the next day without a cancellation fee. Im very happy with their services and recommend them to anyone. Thank you

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $180

LK
lisak928 17 May 2017 1 review · 600 points

We just had Ian and Ann back for the 3rd time to clean our carpets. They did a gret job for 5 rooms in about 1.5 hours. They use organic cleaning supplies and the drying is only a few hours. I was able to make an appointment within a few days. Also, they are very nice, polite, friendly and prompt. I also appreciate that they are a local and family owned business and deserve a high recommendation.

Quality
5/5
Service
5/5
Value
5/5
JR
julier985 13 May 2017 4 reviews · 800 points

I have two son(6 & 8 yrs old) and they have wrecked havoc on my carpets, especially at the front door. Monster Clean with his state of the art equipment cleaned my carpet unrecoverable. I was prepared to pay hundreds of more dollars for a new carpet, but Monster Clean showed me otherwise.

Quality
5/5
Service
5/5
Value
5/5
JH
jasonh588 09 May 2017 3 reviews · 800 points

I've used Monster carpet cleaning for years now, for our house and our rental properties. Ian, the owner, is great. Easy to contact to book an appointment, always shows up right on time, very efficient- in and out, plus he and his assistant are always extremely careful about our indoor-only cats. No one has ever escaped!! And Ian has found a way to squeeze me in when I've needed carpets cleaned on very short notice for a new tenant. Can't say enough great things about him, his firm and how great our carpets always look and smell!!

Quality
5/5
Service
5/5
Value
5/5
edwardc238 07 May 2017 1 review · 600 points

Worked with Monster Clean today, and it was a great experience!
Ian was super friendly, efficient and did amazing work!
We had 2 apartments that had been well used and the carpets were terrible so this was no small task! The end result is great, the color of the carpeting has returned and there are only a few permanent spots that he was completely honest in his disclosure are permanent damage. Not surprising based on the use of our corporate apartments, our guests are not as experienced with maintaining a home as they often have help to do that at home!
If you are looking for reasonable price with high quality service, call Monster Clean, you will not be let down!

Quality
5/5
Service
5/5
Value
5/5
DM
donaldm736 03 May 2017 6 reviews · 1000 points

Just used this company for second time, and they did an excellent job. Removed a stain on a rug I did not expect. Explained how to clean up (unfortunately) cat vomit. Carpets and rugs look great!

Quality
5/5
Service
5/5
Value
5/5
MT
matthewt334 01 May 2017 2 reviews · 700 points

I was looking for extensive cleaning for my new kitchen and bathroom tiles. After searching i decided to give this business a chance. I called on Monday and was able to book an appointment for Thursday. Ian was very helpful and my main point of contact, i sent him pictures of what needed to be cleaned and he responded in a timely fashionable manner. Mind you, im such a picky individual and a clean freak! I couldn't be happier with the end results! They did such a great job and really took their time with the cleaning. So efficient, i will be using this business more often. Thank you so much!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $240

JD
johnnyd906 01 May 2017 1 review · 400 points

I can not possibly say enough about how happy i am right now. For 13 months, i've been living with the dirty carpets that i inherited when i moved in, that i thought were always going to be the way they were, because they had been cleaned before to litt6le/no effect. i was working in my home office while they were working their magic, and i could scarcely believe my eyes when i walked into the living room and saw my like new carpet.
If you're looking for a carpet cleaner and you're reading this, good news, you've done searching, book with Ian right away and i promise you will be so glad you did.

Quality
5/5
Service
5/5
Value
5/5
CJ
christinej251 27 Apr 2017 1 review · 600 points

I've been using Ian to clean my carpet since i first moved in. Ian is awesome!
I recently had my carpet cleaned by Ian and all the milk stains that my toddler loves to make are gone. Carpet looks and feels clean again.
You might be able to find cleaners that will work for less, but doubtful they'll do a job like Ian's
Thank you

Quality
5/5
Service
5/5
Value
5/5

Get free quotes

Describe your job and get a free quote.

Business owners

Want more customers? The first step to success is creating a free listing.

Get a professional looking profile with access to our marketplace.

Register free
Get free quotes