Our 6 year old Bosch washing machine was on the blink. We called Mr Washing Machine Saturday morning and they had a technician out by 2pm who installed a reconditioned motor and serviced our machine. Fast, efficient and excellent service.

I was let down twice by one company when they first didn't show up and when they did show up one week later, they came with the wrong part. Frustrated and still with a leaking lg front load washer which needed a front door seal replaced, I gave Mr Washing Machine a call and they had their repairer visit and fit the new seal on our washer the same day. Within about six hours, I was washing again and no more leaks. Mr Washing Machine technician knew his stuff. These guys are fast and they get the job done. Thank you Mr Washing Machine.

They arrived 2 hours late, stayed 10 min saying that they don't have the replacement part and never called again. That's what they do, they will take the easy $150 of your hands and will not solve your problemunless is something very easy. They will overcharge you for any replacement part, and will take forever to call you backso if you have spare $150 give to charity not to Mr Washing Machine, highly unprofessional.

AGREE DO NOT USE THIS COMPANY. MEAN DO NOT. Technician came out after a hour an hour exactly passed they then claimed they need to take the machine away and stating it will be 5hours of labor plus parts and that it was the bearings. I asked to take a photo of the bearings and they couldn't get to it. Is it the bearings I ask if you couldn't get to it. I then rang another washing machine company and guess what it wasn't the bearings it was a simple thing of wrong washing detergent. I paid 121.00 for call out fee. If I took the word of MR WASHING MACHINE. I would have been out of pocket approx 700.00 plus dollars.

Sadly, I was so desperate to get my washing machine fixed when the error message started that I didn't take the time to research the repair company options properly. Initially I was impressed when Mr Washing Machine said they could attend that afternoon. The repair person diagnosed the issue within 5 minutes, charged me the hefty call out fee and said they would order the $100 spare part. Two days later they came back, installed the new lock and took more money. A couple of weeks later the error message came back. I phoned and asked for a warranty visit - no same day service this time and we'd have to wait 5 days. Not good enough with a machine full of water and wet clothes that they haven't fixed. They eventually agreed to a a two day wait (Saturday visit) and we changed our plans...the same repair person arrived and again spent less than 5 minutes and walked out to say it was fixed. Went to use it the next morning and it didn't work. No calls returned on a Sunday and when I got through first thing on Monday morning again I was told it couldn't be done that day. Earliest was the Tuesday evening. Same repair person again, tried the same trick after a few minutes and this time I stood with them and suggested we test the setting I usually wash and they were reluctant....shock horror within a few minutes the error occurred. They then admitted it was most likely the motherboard and not the lock which was just a symptom. They made it clear that they were 'just the repair person' and suggested I ring the company to seek a reimbursement and talk with them about buying a new machine from them. Three phone calls and 2 months later I have heard nothing from the management. As a foot note, our tumble dryer also decided to break so we contacted a different company and my faith in the industry was restored. A lovely person who spent lots of time diagnosing - and had the spare part in his truck.