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13 reviews about Mumma Bubba

28 Oct 2009

This was the nicest time for me. I am a new Mum to twins and the whole MummaBubba experience was amazing. I was given a gift voucher by the my Mums group and really wish I had used it the first week I was home from Hospital. The massage was so good, very very nice for an exhausted new Mum. The girls were so lovely. You have got to go ... I also booked a hair appointment and cant wait to get my hair done next week

Approximate cost: $gift

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FelicityM 30 Jan 2010

The person leaving these comments was sacked for Gross misconduct and is currently being investigated by the police for harrassment amongst other things. Please ignore these comments.

psychop 30 Jan 2010

what a strange time for a mother to post something like this...wonder if it's a real post

FelicityM 30 Jan 2010

MummaBubba provides an amazing service for Mums in need. We know what it is like to be up and about at 1 or 2 am in the morning. Our babies take sometimes so much of our sleep. That is why we are here for you! Come in and have an incredible massage or enjoy our SLEEP THERAPY! Ingnore those people who dont have children and dont understand. We look forward to seeing you really soon.

Anonymous
verified email - 21 Sep 2009

This was absolutely terrible, I arrived 15 minutes early as requested as a first time client, then when my actual treatment time came there was no one on reception so I waited 20 minutes before the manager and a beauty therapist came to the front of the salon - only when I approached them, concerned that I had not been collected did the owner/manager check the appointment and confirm I was expected. Then the attittude was quite diffident and instead of an apology and being whisked off to my treatment I was asked if I would still like to have the treatment, then when I, quite astonished, said yes and explained that I had arrived with plenty of time to spare - I was told quite sharply "to relax" and asked if I would like a cup of tea. I said that I had already had two cups of tea (I mean over half an hour had passed ) and then I was taken to a beauty therapist to get started.

The beauty therapist told me that I would have the full treatment time (but this actually did not transpire I had about two hours instead of two and a half). The wrap was fine and the Aveda products used were beautiful, although I question the qualifications of the young girl who applied it (perhaps a trainee?) but the massage (from a different therapist) was excellent, and I was prepared to put the unpleasantness behind me but then when I went to pay the owner/manager on reception made no mention or apology even though I did not receive my full treatment time, nor did she ask how my treatment was and was just interested in charging me and getting me out the door.

This business insists on taking your credit card details when you book so that they can secure the full fee should you cancel and then the level of treatment in my particular experience was appalling. So disappointing when this is a business in which people come to treat themselves and then get treated like that.

Approximate cost: $200.00

View all 4 comments
FelicityM 30 Jan 2010

MummaBubba loves having you as a guest. The owner is rarely on the desk. We have a Spa co-ordinator and receptionist. We can assure you we try to offer the best service possible. If we know you are not coming we can always fill the spot with other Mums desperate to get in for a treatment. Recently we had to let someone go for very bad service to our guests and staff this person is the person making nasty comments. He continues to create bogus email addresses and post nasty comments after Management had to let him go. We look forward to seeing you very soon.

psychop 30 Jan 2010

Do you think Nate is the only person who disliked the way you handle business?

FelicityM 30 Jan 2010

MummaBubba is committed to providing the best experience possible. This site unfortunately provides a forum, for people who have a grudge to post remarks that are unfounded and untrue. Unfortunatley Nate has not been able to let go of being let go and continues to post nasty remarks. MummaBubba is a very successful business and continues to provide an amazing service to all of our guests. MummaBubba employs staff who have been with us for years and who genuinely care about you the guest. We look forward to seeing you very soon.

Anonymous
verified email - 22 May 2008

friendly staff, and very helpful. the massage was quite good, more of a relaxation than therapeutic, but very enjoyable all the same. very handy location, and they can look after your children if you need them to, which is great because sometimes it's hard to get a babysitter, or it may be a last minute decision.

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