102 reviews about My Little Wardrobe

11 May 2020

Amazing service, quality products ! Can not recommend this company enough. My package arrived really quickly and the outfits were high quality

09 May 2020

I have only recently discovered My Little Wardrobe and could not be happier with my purchases in terms of choice, quality, service and delivery. I believe their products provide excellent value for money being very reasonably priced yet still providing a quality product. I have ordered their clothes, milestone cards and most recently the coolest nappy bag backpack. All my orders have been processed efficiently with constant communication on delivery times. I have had some not so good experiences with online ordering on other websites so it’s been a pleasant change to deal with a wholly owned and run AUSTRALIAN business (in fact, Gold Coast based) I have also just ordered a personally designed bodysuit which they were able to advise me on best designs and product and make it exactly the unique outfit I was after. I would have no hesitation in highly recommending My Little Wardrobe and look forward to making many more purchases for my own little cherub as well as presents for family and friend’s babies/mummies.

verified email - 23 Apr 2020

I started purchasing from My Little Wardrobe before my little princess was born and omg it was love at first sight
I ordered a long sleeved grey ribbed flutter romper and some gorgeous floral frilly bummies the quality was amazing!
She’s now 18 months old and still fits in her Flutter romper and after numerous wears it’s still good as new!
Her little wardrobe is now her big wardrobe thanks to My little wardrobe!
Some of their items are shipped on from China like a lot of clothing is when I order these items they usually arrive within 2 weeks unfortunately now due to the way the world is with covid19 shipping is taking forever on some items so I’ve been taking advantage of the situation and have been buying solely from their own brand and my orders are always in my hands within a week of purchase!
My little girl always gets comments on her amazing clothes from My Little Wardrobe so I will continue to buy from them and support their fabulous brand!
Their customer service is always on point!
My fav thing from MLW is the FKN CLINGY romper and her FKN SASSY leopard print shirt!

verified email - 23 Apr 2020

Never ordering clothes from here again clothes come from China which is fine but take over a month to arrive and quality isn't the best! Dont order from here people

Approximate cost: $100

My Little Wardrobe 23 Apr 2020

Hi Nicole,

Thanks for your review. Im sorey you arent happy with the items and the long wait. As you can appreciate we are going through some pretty tough times right now with COVID-19 and experiencing logistics delays due to the virus.

All this is mentioned in our shipping t&cs, Im sorry if you didnt come across them before ordering.

If you arent happy with the items you are more than welcome to return them to our Gold Coast warehouse for a refund. Just get in touch with one of our customer service agents on [email protected]

I would also like to clarify that not all stock comes from China, it simply depends on what you purchase. We stock a lot of Australian brands including BONDS that come straight from our Gold Coast warehouse.

If you have any further enquiries or concerns please email us :)

Thank you for your time,

My Little Wardrobe

verified email - 21 Apr 2020

Didn't realise clothes were coming from China. Received one item, which i agree with other comments is very thin material, and still waiting on two other pieces. When I contacted the company and asked about cancelling/refund, I was just told they were on the way. That was nearly two months ago now.

Approximate cost: $50

My Little Wardrobe 22 Apr 2020

Good morning,

Thanks for your feedback. As per our shipping terms and conditions we do state we have two warehouses, one overseas and one on the Gold Coast, Australia. Depending on what you purchase it may come from either. Im sorry if you didnt come across our t&cs before ordering.

We also do state our items may be shipped separately which is what happened in your case. Due to the current virus situation there has been a lot of shipping delays which are out of our control.

This is also stated in our terms and conditions.

As per our email correspondence we are more than happy to assist with giving you a refund once you receive your items and return them.

We are always here to help and willing to be fair so once you receive the items we can refund as discussed :)

Thank you,
Sofia

Anonymous
18 Apr 2020

Amazing quality items at affordable prices! Very happy with my purchases. Customer service was amazing. Thank you again.

Approximate cost: $100

Anonymous
27 Mar 2020

Great range of products and reasonable prices. I particularly liked the MLW By Design t-shirts - the kids love them too. Great quality and very different designs to what you find in other stores. I will be back!

Approximate cost: $120

verified email - 20 Mar 2020

Got my order today and very happy. I got a 12 different items and have to say i am impressed. Great value for money amd would buy again

verified email - 20 Mar 2020

Not impressed bought over $200 worth of baby clothes- cheap thin and falling apart not baby friendly material- only half arrived yet message had all items as posted- would not recommend

verified email - 06 Mar 2020

Some items did not arrive. When I asked where the items were, they just stated that the items come from different suppliers and would come separately. Did not properly address my question and did this again later in the conversation thread. Customer service was appalling and had rude undertones.
Items are just from stock standard Chinese suppliers that you can order similar or the same products through eBay, from those suppliers directly for the same price or cheaper, and same sort of wait on delivery. Weeks later, still have not received all items. Managed to get a refund on only 1 item which appears to be completely lost in transit.

Approximate cost: $100

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