Mylonas & O'Callaghan Vet Hospital

3.6
based on 5 reviews

5 reviews about Mylonas & O'Callaghan Vet Hospital

29 Nov 2021

I own a senior dog. He is aprox 15 years old. He has been treated by this vet hospital for around 13-14 years. He was diagnosed with pancreatitus around 12 months ago. I paid the reasonable fees for bloods and ultra sound for the diagnosis. Since his diagnosis he has been very well treated with any symptoms which do arise from time to time. "He recovers quite well because I do not hesitate to seek medical assistance from the moment I detect something is not right". It is understandable and natural for a pet owner to feel emotional distress when a beloved pet dies, and I too have lost pets over the years. I've owned a particular pet breed for around 40 years now. I am not a breeder. I have never blamed a vet for my pets passing as each one has died of different illnesses, and their body had given up. I feel each pet has a limit, just like humans. Some recover very well and quickly, some require ongoing treatment and some unfortunately dont recover. Its nobodys fault unless negligence can be proved. Good pet health is a team effort. Our vets are not miracle doctors. They work with us.
Mylonas & O'Callghan in my experience, practise exceptional care for both pet owners and pets. Praise is given where due and this vet hospital is by far the most reliable and proffessional in this area. The premises are in very clean environment and they exersize exceptional covid care. With the current pandemic situation, asking us to wait outside is good, safe practise. We do not have to sit in the heat to wait our turn. We have an option to wait in our air conditioned vehicles as the nurse comes to us.. We are put in a que with relation to our arrival, but if there is an emergency, it should be common sense to us all that this takes priority. The nurse does not know we have an emergency unless we either call ahead or mention when we arrive. The staff, all the staff, work very hard here. They stick to their regime even if we dont understand it, to ensure our pets are seen within reasonable timing, are well treated, and to be honest, the fees are very reasonable. They have very many clients who have been taking pets there for years, even travelling for some distance because this practise is very proffessional. I trust the Vet Doctors here because they have been taking very good care of my beloved pet and I find all the staff are always polite and helpful...thank you.

verified email - 29 Nov 2020

I have noticed, that they assume you have no money and will trivialize the importance of your pet too you, also saying medicines are expensive, so that they are not accountable, especially if you are on your own with no witnesses...more-so if you have a cat...this behavior is re-enforced by some of the nurses to the point-of-being-rude (happen too me in the past there with a different cat) and some of them accusing you on not doing what is best for your beloved pet. 28/11/27, My cat was very ill, took her too them just after 9:00am... waited 10 minutes or so before I were seen, she was examined by a vet who had said..."she has clear eyes, nice gum color and no fluid in her lungs on having a viral infection"...he also said before that the tablets were better than the injected anti-biotic, but I explained that she/ Meeska would only throw-up the tab later-on, he repeated himself, she was than quickly treated with the antibiotics and something else as I forgot what he said...being I were worried about her..I than tried to explained if I needed abudget, but realising what I said...I than say that...it does not matter whatever needs to be doneafter he/vet had said the inject are quite expensive?! I was told to bring-her-back if she got worse? I actually thought he was going to keep her in over-night with an IV, as he said her temp was already 41 degree, if it goes to 42 she'll die, As I said thats why I'm asking, as I dont know!" I pay my bill and left with the vet opening the door for me to exit the building, by 4:00pm (when they open again)...I immediately saw my cat was getting worse...I took her too them...I drove onto there lack of car space property...in a panic...I get-out of my car so the nurses could see me through there counter window...a short in statured nurse with tied hair comes-out from opening the sliding glass-door (as no one is aloud to wait in the pet patient room... everyone is out side in the heat)...I say "she's got worse!" The vet nurse pauses to recognize me from earlier and replies " I'll put her in the...line...Ok!"...she then says " have to find somewhere to park your car, as other cars will be coming-in with there pets..." I did not know how to reply to that insensitive remark to my distraught state...as she quickly rushes back-inside...as I had also open my car door to check the state of my cat, moaning in agony in the heat...I suddenly looked at the, least 6 or more people in-front of me...(Knowing if I styaed my cat/Meeska would dead in minutes), who were obviously more concerned about there own situations...causing me to hammer-fist my car roof, looking at my cats worsening condition in the heat...I quickly...got back in my car and drove home...and placed my beloved cat onto the bath room tile floor and gave her a syringe of 20ml of water orally. 50 minutes later she was looking alright, so I went-out for an hour...but when I get-back home I found my beloved cat dead on the hall-way floor...I tried to resuscitate her through her nose...but her neck and front legs had already stiffen from the heat after only an hour....I still can not believe she is dead...I cried for over 2 hours!!! The vets themselves are very professional!

verified email - 02 Oct 2020

My wife took her 2 dogs & cats before we met to this vet clinic for 20 yrs. The Labrador did his back crucial ligament as well as had skin allergies. Their expertise in these matters was extraordinary. I started taking my animals to these vets after we met. We still take our animals there as the vets go out of their way to help whether over the phone or in person. They have treated our pets with kindness, consideration & dignity. In total we have now been seeing these vets for nearly 40 yrs and even though we have moved further away from their clinic, will continue to do so.

verified email - 01 Nov 2017

My dog was vaccinated by a vet from this practice, within a few weeks I was told my dog would not last much longer. So why did they vaccinate my dog, I would never take another animal to these vets they have left me cold.

Approximate cost: $200

verified email - 14 Jun 2010

Have been taking my 2 dogs while living with my parents to this vet and always met with dedicated staff and doctors who care for the need of our animals.
i have since married and have my own dog and also take him there. They are very friendly and happy to provide advice.

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