I own a senior dog. He is aprox 15 years old. He has been treated by this vet hospital for around 13-14 years. He was diagnosed with pancreatitus around 12 months ago. I paid the reasonable fees for bloods and ultra sound for the diagnosis. Since his diagnosis he has been very well treated with any symptoms which do arise from time to time. "He recovers quite well because I do not hesitate to seek medical assistance from the moment I detect something is not right". It is understandable and natural for a pet owner to feel emotional distress when a beloved pet dies, and I too have lost pets over the years. I've owned a particular pet breed for around 40 years now. I am not a breeder. I have never blamed a vet for my pets passing as each one has died of different illnesses, and their body had given up. I feel each pet has a limit, just like humans. Some recover very well and quickly, some require ongoing treatment and some unfortunately dont recover. Its nobodys fault unless negligence can be proved. Good pet health is a team effort. Our vets are not miracle doctors. They work with us.
Mylonas & O'Callghan in my experience, practise exceptional care for both pet owners and pets. Praise is given where due and this vet hospital is by far the most reliable and proffessional in this area. The premises are in very clean environment and they exersize exceptional covid care. With the current pandemic situation, asking us to wait outside is good, safe practise. We do not have to sit in the heat to wait our turn. We have an option to wait in our air conditioned vehicles as the nurse comes to us.. We are put in a que with relation to our arrival, but if there is an emergency, it should be common sense to us all that this takes priority. The nurse does not know we have an emergency unless we either call ahead or mention when we arrive. The staff, all the staff, work very hard here. They stick to their regime even if we dont understand it, to ensure our pets are seen within reasonable timing, are well treated, and to be honest, the fees are very reasonable. They have very many clients who have been taking pets there for years, even travelling for some distance because this practise is very proffessional. I trust the Vet Doctors here because they have been taking very good care of my beloved pet and I find all the staff are always polite and helpful...thank you.