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8 reviews about Nelson Locksmiths

22 Jun 2021

have used this business over several years, has always done a fine, professional and reliable job on my car and house keys 10000% better than any shopping mall kiosk.
Highly recomended

19 May 2020

Very prompt turnaround, well priced, reassuring service. Thumbs up from me.

21 Aug 2019

My thanks to Grant for being super helpful to me last week. Grant went out of his way to identify the piece I needed and ensure I got the piece in question within the short timeframe I needed it. All this within his last half hour of opening last Thursday afternoon. Terrific service and very much appreciated.

verified email - 26 Nov 2018

I found Nelson Locksmiths @ Clovelly Park very friendly & competitively priced. The work they've done for me has always been top quality, & the one time I had a small problem (which was totally my fault), they couldn't have been more helpful. I've been going to them for over 6 years & wouldn't go anywhere else.

verified email - 16 Jul 2016

We were having trouble with the front door lock and the friendly staff here suggested bringing the lock in for adjustment. We did so, they adjusted it and fined tuned some other keys that were not working and did not charge a cent. Wonderful customer service and will call them to attend the house if we have the need. Thank you Nelson Locksmiths

03 Oct 2013

Cant say enough about the 2 guys at the Clovelly Park branchAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Approximate cost: $450

verified email - 19 Aug 2013

When we moved house, we were only given one set of keys for the new house. So of course I had to get some extra sets cut, with 3 people in the house (and needing a couple of spare sets, in case one of us lost ours). All up, I was looking at 18 keys, and I also wanted some extra keys for a padlock that we use on the side gate.

I went to a Key-cutting stall at the local shopping centre and I was horrified with the price they quoted. Thankfully a friend recommended Nelson Locksmiths, so I went straight there to see if it would cost any less. The guy who served me was so helpful, and the price for all the keys was only 2/3 of the quote I got from the other business. And he said that it would be cheaper for me to buy a new lock with keys, rather than copy the padlock key that I had, so that saved me even more money. I was well chuffed, as not many businesses suggest less business for them so that it saves you money.

I took the newly-cut keys home, and tried them on all the doors to make sure they worked. As the lock in the front door is an original (the house was built in the 1950's), I was told that I might have trouble with the new keys cut for that particular lock, but if I did, to bring the keys back and they would cut new keys. Well, as luck would have it, two of the keys for the front door wouldn't work, so back I went. They guy made me two new keys, and said if I had any further trouble, to ring him, and he would send a locksmith out to have a look at the lock. I asked him how much that would cost, and he said it wouldn't cost me any more money, as all they wanted was to make sure I was happy with their service!

The new keys worked fine when I tried them in the front door, so I gave the guy a call to let him know, and also to thank him for looking after me so well. I won't be going anywhere else for key-cutting from now on, and I couldn't recommend them highly enough. As well as Clovelly Park, they also have branches in the city, and at Port Adelaide, so I hope their other branches are as good as the one I visited.

verified email - 01 Aug 2010

Amazing service and good knowledge of what they're doing.
Bought me a standard lock and they said that if I wanted to upgrade, then they would refund me the standard lock I just bought and give me the better item! And that's even after a week! That's quality service and a business actively looking after its customers knowing that repeat customers are what keeps businesses afloat

Approximate cost: $good

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