My car battery died, so I got a few quotes for getting one and putting it in myself later. All the quotes were pretty high, and I thought I'd check my local community to see if I could support them instead of giving money to a chain.

I rang them and asked if they did call outs, and the guy said "it depends". I'm only walking distance from them, and explained the issue. He said he'd be able to come out later, and eventually I ended up with a new battery, fitted, for less than any of the other companies were charging.

Absolutely wonderful service in my emergency (I was stranded effectively), at a great cost. Will recommend again.