I had to deal with them first as a landlord, and later as a vendor, both time their services had been horrendous. The first rental agent I dealt with was very good, she was very helpful and efficient. Unfortunately she left the company not long after, and the subsequent agents that took over had been very hard to communicate with. I had to prompt them for inspections and repairs. When I wanted to inspect the property myself, not only the agent forgot about the appointment, she also could not find the key and was 45 minutes late.
When I wanted to sell the property, I was hand balled to a different agent to the one I discussed with originally. It was an agent I have never talked to that did all the inspections and selling. Their efforts in trying to sell the property was so feeble. After 4 weeks without a single offer, I picked a different company to sell it. And Noel Jones had been even more difficult to deal with since then.