Nu-image organised our small extension from start to finish.
The project was well organised and the result was exactly what we wanted.
There was one delay with arrival of materials but communication was always good .

Approximate cost: $89000

We had an extension and a granny flat renovated by John and were so grateful for the result.
Plans all done for us and work went well. Couldn't have asked for more.

Approximate cost: $180000

John is friendly, knowledgeable and easy to work with, we found him very helpful with our ideas.  He has a range of sub-contractors for each step of the renovation.   The overall renovation (2 new bathrooms, a walk-in wardrobe and an expanded hallway with skylight) has ended up looking excellent.  Thoroughly recommend John and his teams.   

[redacted personal identifier] claims to take a lot of pride in what he does. Everyone is horrified when they see our photographic evidence of just how low he sets his standards. He's a one man show who gets ok reviews, probably thanks to reasonable sub-contractors doing that work. His own workmanship is apparently never his fault; he seemed to have a fondness for blaming other factors or people instead.

He removed a load bearing wall without any engineering, and got caught out. Lucky we checked. His non-compliant attempt was under-dimensioned. He was forced to consult an engineer. 3 strutting beams later he got it right.

We experienced pathetic project management, unclear & incomplete communication. He wasted our time, and the subbies'.

He used our yard like a tip, and 'built'/butchered some things from bits of scrap.

On the other hand, Nu Image Homes are amazingly efficient at issuing invoices. We were even hassled for money, twice within 3 hours, for an invoice issued only 24hrs previously, for an amount we weren't contractually obliged to pay anyway, but thoughtfully agreed to do so. It was a mistake. Any consideration and thoughtfulness was a one way street. The frustration and inconvenience caused by sheer incompetence seemed to go on and on and on.

We feel there's no way this guy should hold a builder's licence. If you want a professional, we suggest going somewhere else. If you want what we saw to be an over-priced cowboy constantly trying to pull the wool over our eyes, give him a call.