Wanting to purchase an engagement ring, and wanting the experience to be not only enjoyable but memorable also. I walked in and was instantly welcomed with a very genuine and warm smile and felt instantly at ease. The range of rings was fantastic and I loved that they happily bought out lots and lots of trays to view and I didn't in anyway feel like my every move was being scrutinized. Since they design and manufacture on site, it was great to meet the designer of the ring I finally chose. The ring also needed altering to enable a wedding band to sit flush against it and they did it all inclusive of the price and the same designer made my wedding band also so the two fit together perfectly. I am also able to drop in whenever I'm passing and they will clean both rings free of charge and I love feeling so welcome the minute I walk into the store. I have had so many compliments and I'm really proud to recommend them. I could not speak highly enough not only of the service received but their range is the best I have seen