We had a new deck and Stratco louvered pergola installed at our house in Bulleen in October. The build team of Dean and his support crew were a pleasure to have around. They were very professional, polite and tidy. The installation was done efficiently and lived up to all our expectations. We are very pleased with our new deck and would recommend Outdoor Impressions to any intending customers.

Upon contacting Jim's pergolas, (for a carport/dry area), we were subsequently directed to Outdoor Impressions because we needed a metal structure in order to meet fire regulations. Anthony was so easy to deal with. Once we decided on the design, we were told it would be about 6 weeks to completion. After our recent experiences with builders, I have to say I was sceptical. Considering we needed permits, due to the size of our structure, I was pleasantly surprised at how smoothly everything progressed. It literally was only 7-8 weeks total from design stage to completion, & that included a minor hiccup where an important fitting had been forgotten. But once I pointed that out to Anthony, he was onto it very quickly. The tradies were always on time, & left the place in a reasonably clean state when they finished the job, but most importantly, Anthony provided us with exactly what we asked for, regardless of what he thought of it. He actually appreciated that it had to work for us, which it does, perfectly. It was a little more than we'd hoped to pay, but I still highly recommend this company, not just because they provide a quality product, but because they were very understanding when I'd overlooked our final payment, due to a family member being VERY ill. They sent friendly reminders, but NEVER hassled me about it.

Approximate cost: $13400