6 reviews about P & O Cruise Line

verified email - 01 Mar 2013

My partner and I recently went on a 12 night cruise around the South Pacific - I'm a long time multicruiser but it was his first experience with cruising. Having been an advocate for P&O for many years now unfortunately it looks like the cruiseline may have dropped the ball on the service and quality I have always come to expect. To cover the cost of keeping their over all cruise price low, it seems they are pushing add ons at every opportunity, concentrating on volume not quality. We felt like we were in the middle of a sales pitch for 12 days. I wonder if also the staff have been incentivised based on this.. ? The usually bubbly crew were tired and rarely interactive, cutting passenger activities short to rush off to rehearsals or other schedules. Sorry P&O but I just don't feel like one the family anymore. We're going to check out what the competitors are like next time. If you're looking for a cheap way to head overseas its still a good option but the wow has gone for me.

Approximate cost: $1,800.00

JM2015 01 Mar 2013

How disappointing!

kellybb 02 Mar 2013

Thats's very disappointing to hear that the quality & service has dropped.

verified email - 23 Jul 2012

I loved P&O until I cruised with Princess. Our last P&O cruise, we had sewerage covering our carpets, leaking from another room, and all that was done to fix it was a fan to dry the floors. Very unhygenic and disgusting. Will not cruise P&O again.

verified email - 07 Jun 2012

We have just booked to go on the Pacific Dawn in November with a group of 16 people and P & O have been wonderful in helping us organise everything smoothly.

Approximate cost: $5800

verified email - 24 Jan 2012

I went on the Pacific Jewel in 2010 and had a fun time.
The Cabin Steward was friendly and helpful. The Steward even made a animal out of towel.
The food was good, although they didn't have food like cake.

I would go on another cruise with P & O

Approximate cost: $1500

verified email - 20 Apr 2010

I first went on a P&O Cruise in 2006 with some friends and when my husband and I had the chance to go on a cruise through south-east Asia, we jumped to it. What a wonderful time we had. We are early risers and were able to order coffee to the suite each morning and sat on the balcony watching the sun come up. I think it was the most relaxing holiday that I have ever had.

verified email - 14 Jan 2010

We had the cruise from hell on the Sun P&O, the Breakfast area always smelt like vomit -so each morning having breakfast was a mission. The cruise headed down hill from there on in, the toilets started overflowing with all the water from the restrooms running down the walking areas down flights of stairs . Through out the ship they had blowers going- to dry up the overflow of water :( Was not a great sight to see . I got food poisoning than we came down with the flu ( We did not know that they had acquainted other travelers at the time) they ran out of flu tablets... and the list goes on to much to mention

Approximate cost: $2000

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