Pacific Security Group

5.0
based on 37 reviews

Customer Approved
“We make customer
service a priority”

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37 reviews about Pacific Security Group

verified email - 19 Feb 2015

We are a commercial premisis and switched to Pacific security years ago for our alarm system and CCTV and monitoring after bad experiences with other companies. We recently had repairs due to major storm damage and also an upgrade, Communication and understanding of our business needs by Kylie and her team was exelent as always, repairs were completed quickly and Shane the Tech gave excellent advice, understood our needs without overkill, and acheived my goals for remote viewing etc. I am now looking at my residential property and would highly reccomend them.

Thank you for your continued business Jon. Its been our pleasure.

verified email - 11 Nov 2014

We just had security cameras & a security system installed by Pacific Security & right from the first contact to after the install their service was fantastic. They took the time to explain what we were getting & how it all worked. Our security system is monitored by them as well & they are on the ball & very good to deal with over the phone.

Thank you for your business Anneke. We greatly appreciate your comments and are always here for you should you need us, Kylie

verified email - 31 Oct 2014

It is such a relief to speak to someone who cares. Thank you to Kylie & team for really listening to what I wanted. I was looked after from the very first point of contact. I'd called 6 other companies before you and instantly felt that you listened and cared. Reliability is hard to come by these days & you were very forthcoming in advice and the right price. You took the stress out of searching for a security alarm with a medical pendant. I cannot thank you enough.

26 Oct 2014

Pacific Security Group installed a new board for me and replaced a couple of my sensors, I also had a new sensor installed to protect the board. I cannot express my gratitude to Kylie and all of her staff for helping me to feel safe and secure in my home. Pacific Security Group also look after my back to base monitoring, so I know my home is being looked after even when I'm not there. Thank you Pacific Security.

Thank you for the feedback Karen. It was a pleasure working for you.

verified email - 23 Oct 2014

We've had our home alarm and cameras in for a few months now. Couldn't fault workmanship or product quality. I can see my cameras on my mobile phone. They did a good job. Very honest and priced well.

Thank you for your feedback Cameron. If any further assistance down the track just drop us a line

verified email - 22 Oct 2014

Love the picture quality of my cameras. They turned out much better than expected. Price was right and friendly service.

Thank you for your feedback Ron. Its greatly appreciated. Wishing yourself and Gale a Happy 40th Anniversary!

verified email - 22 Oct 2014

Thanks for answering my request for an alarm so quickly! Everyone was professional and kind. I absolutely love that I can arm and disarm remotely. I'm really impressed by your customer service. I will be recommending you to others.

Thank you for your feedback Veronica. We are happy we could help you in such short notice and feel safe again

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