10 reviews about Pascoe Vale Veterinary Hospital

19 May 2016

I was recommended Pasco Vale Vet Hospital through a friend and I am so grateful. My Chihuahua has had ongoing stomach issues and repeated bouts of Pancreatitis. Unlike other vets who simply treat the symptoms, Dr Colin went further to get to the cause of why they kept occurring. It is clear he is a very experienced vet. I now have my happy, bouncy fur ball back!

Thank you Dr Colin

verified email - 21 Dec 2015

This is the most expensive vet I have ever been too. Multiple visits for my healthy cats. Always telling me they need their teeth cleaned ($500 per cat at least). Got a second opinion and they said their teeth were fine. Also had 3 visits for ringworm (plus blood tests and all sorts of non-sense). It ended up clearing on it own with some cream. They guys are a bunch of crocks! Don't go here!

verified email - 12 Jun 2014

Having moved house we were recommended this vet clinic by our previous vet. Found the vet to be very attentativ and actually diagnosed a melanoma in the dogs eye earlier enough to enable us to get specialist treatment. the dog ended up having her eye removed but is still alive which is the main thing. The sost of surgery by the vet clinic also was below the quoted price which was great.

verified email - 31 Oct 2011

I switched to this veterinary practice as the hours suit me much better than at my previous vet. They are open from early morning to late evening, and for several hours on Saturdays, and until recently were even open on Sundays.

On the plus side: the team is large; it would need to be, to cover those hours. At the time of writing, according to their website, the team consists of four vets, seven vet nurses and two receptionists. The care they have provided my pets so far is very good. They are extremely proactive and cautious, and you get the feeling that not much escapes their notice.

I'm particularly impressed by the fact that every time my pets have had a procedure done under general anaesthetic - even something minor such as teeth cleaning - I have ALWAYS, without fail, received a phone call from one of the nurses at about 7:30pm on the evening after taking my pet home, just to make sure my pet has recovered from the anaesthetic OK and that there is nothing that is causing me concern. I don't recall any of my previous vets doing this. You know how sometimes an animal may seem not quite their usual self, perhaps just a bit subdued, but nothing you can really put your finger on, and you consider phoning the vet to ask if this is normal, but you'd feel a bit silly if you did, and they're probably closing for the day anyway and you don't want to bother them...? That follow-up phone call from the vet nurse gives you permission to bother them. It gives you the opportunity to raise anything that is worrying you, no matter how trivial. This is tremendously reassuring.

On the minus side: you pay for all this. Boy, do you pay. My vet bills have increased astronomically since I switched vets. Part of this is due to the fact that both my pets are now on special Hill's prescription diets to treat certain medical conditions: no more supermarket pet food for them, apparently. But even routine things such as vaccinations and checkups cost a lot more than they did at my previous vet.

I fully expect that when something is seriously wrong - suspected cancer, say, or kidney disease, or your pet being hit by a car - then the tests, xrays, and treatments will be very expensive. I'm prepared for that; I've owned pets for several decades now, and I've always kept an emergency fund for this kind of thing, just in case. But never in my life have I had to dip into that emergency fund purely to pay for all the routine stuff, which is what is happening now.

And there's a little nagging voice inside me that wonders whether they are occasionally guilty of over-servicing. I'm not certain; I can think of good reasons for all these tests, and I'm the type of person who tends to err on the side of caution anyway - but still, I wonder...

The other thing that irks me more than a little is the constant flow of computer-generated reminders, not only for vaccinations, but for worm treatments, flea treatments, dental checks, and what have you. Give me some credit, please: I know my pets need flea treatment every month, I know when I've run out of the stuff, and I don't need you reminding me. A single annual reminder for a general checkup, vaccination and dental check will be quite sufficient, thank you. Not to mention the fact that the reminders are never coordinated. My pets get very traumatised by a trip to the vet, so I try to keep the number of visits for routine stuff to a minimum and do as much of it as possible in one hit. It's very aggravating that Pascoe Vale sends a vaccination reminder one month, a worm treatment reminder the next, a dental check reminder the next... for heaven's sake, coordinate your computer system and combine as much as possible into a single reminder. Among other reasons, just think of all the postage that will be saved - postage that I bet we, the clients, are paying for. I've mentioned this to the receptionists, but their response is that the reminders are computer-generated and posted from head office (wherever that is), and there's nothing they can do about it.

Overall, I can recommend this practice, but only if you can afford it. If your budget is tight, you'll want to shop around for somewhere cheaper, but you may have to sacrifice some convenience.

Anonymous
verified email - 05 May 2011

My pets have come here for a while. Nice clinic and helpful staff. However we recently switched because the prices are no longer reasonable. The same procedure at Fawkner Vet was about half the price, and they do just as good a job!

Approximate cost: $a bit high

verified email - 08 Oct 2010

The vet nurses are absolutely lovely, very helpful and give great advice although I'm not yet sold on the vets themselves. Their prices are fairly typical I think - approx $90 for annual injections, approx $300 for desexing of male puppy. The clinic is in a good location and has good parking facilities.

verified email - 26 May 2010

Nice staff but terribly expensive pricing for Vet services. The Boarding section is very drab.
My pets and myself no longer go here as I just felt like the Vets cared more about the $ they were getting than my pets. My pets were not happy when visiting.

verified email - 26 Mar 2010

I've been taking my dog to this vet for many years. The vets have advised me about my dogs conditions (cancer and arthritis) and my dog receives monthly injections for his arthritis from a veterinary nurse, which is cheaper than seeing the vet all the time just for his shots.
The vet initially recommended an expensive specialist place for my dog to be tested as to specifically what sort of cancer he has and what stage it is at. However she later called and said she had found a much cheaper research place to have the tests done at (at 1/3 the price).
The staff are friendly and try to put my dog at ease with pats and liver treats, even though he almost takes their fingers off when they offer the liver treats. I can usually get same day or next day appointments and there is easy parking.

verified email - 31 Dec 2009

The nurses at the vet are always cheerful and helpful with all enquiries. They show a real concern for pets and keep up a great relationship with the owners as well

verified email - 05 May 2009

If you are looking for a cheap Vet then look no more this vet is opened on weekend and open from 8am - 8pm mon to friday I took my cat there to get microchiped and only cost $25 where everywhere else was like $40 which is pretty good

Approximate cost: $25

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