These people ruined not only my wedding dress but a Christening gown as well. When I received my wedding gown back I was sure it was a different colour, cream instead of ivory but I decided I was imagining it and sold it on and forgot about it. But then I went back to them with my brand new Christening gown and once again it came back a different colour, this time from white to a dirty grey off white. I took it back and asked what the story was and they were very offhand and unapologetic about it and said perhaps the cleaning fluid was dirty and did I want them to bleach it. Um, yes thanks! Well it came back marginally better but they told me they couldnt do anything more for me and as you do sign a waiver I felt my hands were tied. I did tell them I was going to make sure no one I knew used them and its the only time I've really followed through and made sure I've told people, if you want your precious white clothes back the same colour you bought them, dont use this drycleaner!