Prices are a lot more expensive in comparison to the other pet shops in the area. One particular staff was impatient when providing service. Bought some "on special" fish from them and ended up killing most of the fish in my tank within a week which I had kept alive, thriving, and healthy for 2 years. Staff says it could be just coincident or poor water quality. Mind you the tank was just cleaned (gravel clean, filter rinsed, and water replaced) only a couple of days before I got the new fishes, the same way I had done for 2 years which kept the fishes healthy and happy. Okay, let's just say it might just be a coincident (although I might add it was their fish that died first after 2 days and then one after another before my fishes started to get sick as well). They couldn't recommend the right treatment for the fish so I ended going to Petbarn just down the road and got an experienced staff that had recommended suitable treatment to the sick fish and revival of the tank after treatment. Got the products at at least 20% cheaper than what Pet City was selling for. One of my poor sick pregnant fish was just able to give birth to some gorgeous baby fish before giving in. Luckily baby fishes are surviving well in the revived fish tank and are now grown.

I have shopped at all the pet stores in this area and this is probably my least favourite, it's not terrible or anything I just feel it could be improved. The staff were not very helpful when I was asking about the different kinds of wet dog food, I ended up putting back my purchase as I wasn't confident in what they were saying etc. I would still buy from here if the price were right but it's certainly not my first choice.