8 reviews about Pet Superstore

verified email - 29 Nov 2014

such a lively place,can sometimes be low on staff members, but the ones they have are very professional and helpful! the place looks amazing, heaps of fish to choice from! and there is everything you could every want for your pet! lovely service and great staff team!

Anonymous
04 Jun 2013

Great place! Excellent staff, always willing to help! Answered any question i had. Highly recommended

Can get busy on the weekends, however service was exceptional despite the staff numbers.

markh40 11 Sep 2013

These guys are excellent, very helpful.

verified email - 05 Aug 2011

Had been having a problem with fleas on my beautiful boxer dog,and did have a spray that worked,but it seemed to have disappeared off the market. Tried the Pet Super store and a wonderful lady,' Sharyn' put me on to a product that I didn't know about. Expensive but it WORKS, and well worth it,the packet is 6 months supply.
Sharyn was helpful in many ways, even advising to give MIA a few sardines once a week for her dry skin.I'm happy, MIA happy.

Approximate cost: $70

verified email - 15 Feb 2011

Good quality pet products and pets. Employees are always friendly and always approach customers in a friendly manor.

Approximate cost: $20

verified email - 05 Jan 2011

This store is not the best place to buy accessories as there are cheaper places however this is a great store for buying the actual pet. Service is average.

verified email - 12 Aug 2010

We always buy our dog supplies from here. We find the rewards programs and extensive stock in store fantastic so we don't ever need to go anywhere else.
The service can sometimes be hit and miss. I find the men staff are much better than the women with the men always helping with carrying my dog food bags or asking me for help when I look confused.

Approximate cost: $50

verified email - 30 Jul 2010

The store is always very clean and well-stocked. I love that they take my heavy dog food bags out to my car for me. I love getting a free bag of dog AND cat food in the rewards program. I recommend them to everyone. The prices are competitive, but cheaper in the long run because of the rewards program. Two employees do not like customers; they avoid eye contact and just don't want to be there; they do not want to help you.

Approximate cost: $340

verified email - 17 Oct 2009

I was looking for a thermostat and called quite a few people to find one. These guys answered my questions but were not overly proactive in providing helpful solutions to my situation.

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