phone/online 24/7
phone/online 24/7
phone/online 24/7
phone/online 24/7
phone/online 24/7
phone/online 24/7
phone/online 24/7
phone/online 24/7
Great online experience, we enjoyed the entire process. Thank you
Very poor service. I followed up on the progress of my order after it had not arrived after a week. I was notified by the Director that the website said that the item needed to be special ordered. I checked in case I had missed it and the website did not say that it needed to be special ordered. I sent the link to the Director of the page I ordered from so that they can review and hopefully correct the issue. Several weeks later, the website still does not say that the item needs to be special ordered and the only communication I received about the several week delay was when I sought another update from them. Avoid
My partner and I were really happy with our experience with Pets Pantry online. They have loads of different products to choose from. Great customer service also!
Really enjoyed my experience with Pets Pantry, they had such a wide variety of pet supplies to choose from, could buy everything I needed and wanted in the one place! they have reasonable prices and delivery time are also very frequent! highly recommend!
This is a really good quality business online for all your pet needs. The staff are friendly an helpful, knowledgeable about what they sell. Delivery is pretty much on time.
We regularly shop here for all our pet supplies.The staff really care and you can tell they are genuinely educated and knowledgeable about what they are selling.Great place.
having 2 cats in my household and a f ulltime job doing 10 hours a day makes it hard to go shopping for food a lot for the animals but pets pantry online pet supplies and home delivery has helped dramatically and without them i would have had to give my two cats away
what a great comment. I too have 2 cats & time worn. i'm now interested in looking into this site after reading your info. tks.
excellent shop, never had any sort of issues with them at all. rhe staff were always very prompt and polite and delivery was always on time and correct! A+
I used there online service as I found there prices alot better then some places close to home and delivery was really fast have used them s few times now with no complaints
I've had only good experiences! Their stock is great and mostly affordable!
I have many dogs and find it easy to get everything here :)
Worm tables, flea powder etc
great online great communicaations seem like very good ppl and prices great work ppl and chat and order soon :)
This place is great the service is nice and fast, The staff are very friendly. All my questions were answered clearly and front door service makes it even better..
very impressed ,a huge variety of products, pet questions answered ,in an easy to understand manner, front door service
Approximate cost: $25
Thanks for that... Good to know.
Thanks for that... Good to know.
found via womo.com.au and ordered pet foods for my son's dog - value for money and definitely recommended to try out
Approximate cost: $25
I found this business through Wommo, I was looking for good pets food, good brends and they got it all, I also buy Sentinel for dogs fleas and it is much cheaper then at the Vet, very fast delivery and very approachable company. I am happy customer and will do my order there again.
I have been using these guys for over 5 years and they are brilliant!! I buy Sentinal spectrum from them and they are one of the cheapest around. I have 2 dogs, so buy 2 lots at the same time to save on postage. They always have arrived with in 3-4 days, and if you are not happy with putting your details over the internet, you can fax or even send a cheque by post. I have had excellent service and the best price and have recommended them to loads of my friends who have all had positive experiences from them.
Thanks for the review
this is a awesome site which inables you to buy things and have them arive on your dooor step when i recived items the packaging was perfect shape like they had delivered it them selves
Approximate cost: $depending on the item
this is a very easy way to organise the pets food. they are very friendly and deliver to your door
Quick and easy to order on line and again received our products within 4 days of placing the order ..will buy from again
I went to Pet's Pantry while in Melbourne as I had heard that they stock Eagle Pack premium dog kibble and my local store was out of stock. Pet's Pantry had plenty of Eagle Pack in stock and had good service. Their range of premium foods available is extensive and their prices are competitive. The service was friendly and they also have a lot of other pet accessories and natural pet treats for sale.
Approximate cost: $60
Pets Pantry Home Delivery are very reliable - although they are always very busy they always have time to slot you in. They do a very good job at anything and everything and can always count on them to making your pet beautiful!
I want to go there.
a very convenient way of ordering pet foods. delivery in the stipulated time and are of accepted quality. if they expand their varieties in dealing it will be a great advantage for them. service can be used without any fear
I ordered pet food off these guys for about 6 months. Unfortunately I decided I wanted to switch to a brand they didn't have. Good business but range is limited. Also with the expansion of pet shops on the net they are expensive unless you use their loyalty program which isn't stated clearly. Also, they once delivered the food next door and argued with my husband that we had said that address (why would we?!)
We unashamedly ONLY carry the highest quality range of pet foods available for Dogs & Cats in Australia. All our brands are put through vigorous checks to ensure that they surpass our quality & ethical standard. With over 25 years experience in Animal Nutrition you can be confident that we will supply you with only the very best. With 10 brands in Dog & Cat food we would argue that this provides our customers with sufficient choice.
After reading this review (and the company's proceeding comments), I thank you for your candid 'rating'. The fact remains that if a business fails to carry a preferred item (and refuses to stock it) it is to their disadvantage.
In addition to this, I think it a disrespectful business practice to infer that ‘ten’ options from which to choose, should be sufficient for any customer. Clearly, if you (as a customer) are not happy with the choice on offer, (or in this case, your pet is not happy), you have the right to say so and to shop elsewhere, without ridicule.
As for the company (allegedly) delivering your order to the wrong address, how dare they treat you disrespectfully for ‘their’ incompetence?
Irrespective of this, your ‘rating’ is concise and well balanced. I thank you for this and will take your comments on board.
While it is an obvious disadvantage for us to be picky about the products we stock it's really a question about ethics. We will NOT stock brands that in our expert opinion will shorten your pets life or lead to future health problems. We would rather lose a sale to a competitor's inferior offering than sell a product we know from an analysis of its ingredients and our experience is totally inadequate. If a customer is not prepared to accept our advice then of course they have the right to shop elsewhere. We respect that choice.
Delivery of pet food and accessories has been great. Easy to order via email, and delivery is usually within a couple of days.
Have been using Michael for just on four years now, and will continue to do so.
I order dog food that I cannot get local to me. They arrange delivery and I pay on invoice.
The service has always been exceptional, items arrive quickly and when I have asked for advise, the staff are really good and very helpful.
I have used this service for over a year, and will definitely continue to do so.