My experience with Jim's plumbing was a good experience. I called them to come and unblock my kitchen sink. They arrived when they said they were going to and the plumber was very well dressed and was not scruffy at all. He was a pleasure to talk to and he did a great job in a short amount of time.
I had a plumber at my house the same day, he was very quick and efficient at his job! Jim's plumbing is such a reliable and professional company !I will definitely be using Jim's plumbing again!
Last week I had a plumber come to my house to fix my blocked drain, he arrived at my house right on time, he knew exactly what he was doing and went right to it. Once the work was done, I was very impressed with the price that I was charged, I haven't had a problem since! The plumber that came to my house was very efficient with his work and was also very courteous whilst inside my house!
If there is a rating lower than 1 star, I would go for that. These people are not honest so beware. When they say their labour charge is by 15 mins block, it includes the time that the plumber choose to sit in his car in your driveway while the clock is ticking away. Hence, even when the actual job takes only 10 mins to complete but because the plumber chose to wait for 10 mins before he walks up to your door, you get charged that too. So, for a 10 mins job, they claimed you used just over 15 mins and hence charge you 2 blocks of 15 mins! And that is over and on top of the $178 call out fee charged. Complain to them? They simply blame the computer and said they cannot alter the invoice; that the their time is automatically logged by the computer upon their arrival. Isn't the call out fee supposed to cover that? All I am saying is, any plumber could have done what they did for me but at a much more honest price. If you are ever in an emergency and need to call on them, I suggest you sit outside and wait for them and get them in as soon as they arrive and again rush them out to hit the "complete" button on their computer the moment they finish the job otherwise there will be a BIG hole in your pocket! All he did was to solder off the bathroom tap pipe, that's all and all done in under 10mins but I was charged for 30mins worth of work at $76 per 15mins block! So beware!!!
Approximate cost: $411.14
Rang Jim's Plumbing to fix my Hot water system, plumber never gave me any quote, didn't say what was wrong, and after spending around 30min on the actual job said he was unable to fix it and still charged me almost $250 in call out fee and labour. He also gave me quote $650 higher then their competitors for new system (for exactly the same model). When we rang their office and questioned why should we pay for unfinished job, they were rude. We offered to pay call out fee only as we had to call another plumber to finish the job, but they refused and requested payment in full, and hung up on us. Very unfriendly and unprofessional if there is a dispute, also charging much more then competitors. As we didn't pay on the spot, few days later they sent us invoice for almost $300 without any explanation why the increase, and with threats of further late fees applied. We had to pay and then contest, to avoid bad credit rating. Never again anything to do with Jim's services.
Approximate cost: $300
gemini_1, I agree with you totally about them being super-expensive compared to other plumbers but what irk me the most is their dishonesty. They did the job in less than 10mins but claimed their computer clocking went just over 15mins and hence charged me 30mins worth of labour in addition to their call-out fee. Their plumber deliberately sat in their car wasting time and took their time doing God knows what in their vehicle and then claimed its the computer's fault. Next time use, The Tap Doctors, they are by far better and more honest than this lot. I am making it my mission to let everyone know of their dishonesty and will also complain to Fair Trading.
thanks for the warning...Jim's Anything is out for me...they won't be getting our money
Second time I've used Jim's Plumbing (stuffed hot water service)... I can't talk highly enough of this company... very professional; quick to come out and pricing is transparent and fair.....
Approximate cost: $2100
shower wouldnt turn off, rang around no one would come for 3 days, rang them they were here in less than 3 hours. Andrew was on time and worked well. He even took his boots off at the front door. Was all fixed.
Approximate cost: $234.25
This is the first time we used their service, from real estate recommendation. Price is only $78 and a guy to get all my water out in bathtub, very quick and absolutely will used it for second time
Approximate cost: $78
very good service, the mobile team takes care of all the office work and paper issue, They come on time, and are well established business
Called Jim's to unblock a drain in Adelaide metro. They charged me $39 per 15 minutes! Sure the drain is now cleared but for a premium. Plumber was unfriendly, dismissive, left a big mess. Do not use Jim's plumbing in Adelaide, total rip off.
Approximate cost: $450
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