Unfortunately we built our last home with Plunkett and had numerous issues with regard to delays, quality and communication. Our home was completed three months after it was due and was handed over to us with the following issues:

1. The smoke detector in the hallway between the living room and laundry does not meet the Australian Standards as it is located immediately adjacent to a roof vent.

2. The down lights in the kitchen have started to come out 2 days after moving in and there are also several nails protruding from the ceiling. In addition there is a section of the ceiling that has not been painted.

3. The front door needs to be stained and the rear door to the garage needs to be re-painted and the frame stained.

5. There is piping sitting gout of the ground at the rear of the house that needs to be buried.

6. The bulk head cornice that is dropping on the alfresco identified as one of the items at our first inspection was never fixed.

7. The corner to the fascia on the front elevation needs to be put in.

8. The air-conditioning unit was never connected and it took over a month to get this rectified in the middle of summer.

9. The common access has still not been constructed 6 months after we have moved in and is causing issues with dust.

10. The telstra infrastructure was not adequate and we have been without phone or internet for 6 months as a result.

11. A whole wall in the theatre was left in such a poor state our painter refused to paint it.

In response to these issues Plunkett have been quite unhelpful and have refused to give us a date for the completion of the access and also told use the phone line is not their issue, despite Telstra categorically stating that it was. As a result of all the above we are unable to refinance our home as the valuation has been adversely impact by the lack of constructed access way and we have also been paying an exorbitant mount for a mobile internet service which is completely inadequate for our needs because we can't get a phone line.