Port Phillip Animal Hospital

4.8
based on 45 reviews

Write a review

45 reviews about Port Phillip Animal Hospital

verified email - 12 Feb 2014

Fantastic vets who really take the time to investigate what is wrong with your fur baby. These guys have been taking care of my girl for years and are just fantastic. Not overpriced, friendly and really care. I couldn't recommend them more.

verified email - 11 Jan 2014

Needing to find an alternative local vet I took my newly aquired 6 yo dog to PPAH. Millie had been neglected in many areas by her previous owner but soon developed into the most loving companion I have ever had. When she was 8 she became very ill and it was due to the persistance of the vet Scott that she eventually was able to be diagnosed and cured of a disease foreign to her age and breed.
January 2014 whilst being treated for non life threatening arthritis, an agressive,maligant tumour made its prescence known. Craig's diagnosis was for for immediate surgery which was done the following day. Scott' honest and compassionate advice as to the best result for Millie resulted in the sad decision to let her stay asleep on the operating table. My grief was tempered by the compassion and understanding by all at PPAH and particularly Scott. If you want your pet looked after by vets whose primary interest is the the health and well being of your animal then you could do well to visit the PPAH.

verified email - 23 Dec 2013

Just recently my dog had a cyst in between his paws and the vet at this practice did not diagnose it properly. After paying them $80 for the first visit the foot only got worse. After 2 days I took the dog again as he was walking on three legs. They took Xrays this time and charged me another $300 and changed the medication. After 2 days, I couldn't see any improvement and I was heading to their practice to drop off my dogs insurance claim form. I requested if a vet can have a quick look to see if its getting better. When I dropped off the claim form, the vet had a quick look, literally spent 5 mins max and then I left. A month later, I ha not heard from the insurers. called the practice to ask if they had submitted the claim form and they said no and they will do it straight away. 2 days later, I get a call today that I owed them $45 for that last visit!!! This is a thieving practice.. the moment they figure out your pet has insurance, your bills will go through the roof. The health of your pet is not their priority - money is their priority. Then I was blackmailed to say that if you don't pay that $45, we will not lodge your claim. I am never taking my pet to this practice again. Next thing you know they will perform surgery just to stack up a big bill.

Approximate cost: $too much

06 Oct 2013

The team at Port Phillip Animal Hospital are the BEST! Craig and Oliver are simply amazing vets. They took exceptional care of my Chihuahua Pablo. The team are incredibly friendly, helpful and compassionate. Love you guys.

babenreviewer 31 Dec 2013

naww chihuahuas are the cutest things!

verified email - 22 Sep 2013

Port Phillip animal hospital is very nice and helpful to all animals and people in the community.but I have to say that it is a bit expensive for most things

verified email - 17 Jun 2013

I have three little maltese dogs. They all have vet cover through petplan. My middle dog was diagnosed with IMAH. The immediate diagnosis saved her life. We were rushed to the emergency care for two blood transfusions and intesive care treatment for one week. Two years on she is in complete remission. At the time I was told by Emma the vet on duty it was curable but long term and very expensive. I had vet insurance and in case of emergency funds. I asked the head vet Craig while I could fund the vet care I didn't want to put her through uneccessary treatment if she would suffer unceccesarly. I trusted his opinion and I am glad she made a complete recovery their attention to detail and explanation in long term care it took six months before we knew she was in the clear and a further twelve months of monitoring for relapse. she is now the happy little dog she has always been . When pathaology got results she was in the clear even they were thrilled and commented on her results. As a team we got through this together. They are caring pragmatic and straight talking in light of what for me was an emtotional decision based on what was best for Isabella. I could not have coped with the constant Guidance from the vet team Scott was the vet who took her case over and was honest and caring about the side effects of treatment and what was required. I didn't give up on her because I knew she a fighter and wouldn't give up. The vets were highly qualified and explained everything in detail to be able to make an informed decision.

Approximate cost: $15,000.00 to date

verified email - 04 Jun 2013

I just couldn't speak highly enough of the Port Phillip Animal Hospital. I would take my pets no where else. All the vets, Craig, Emma, Theo and Scott are amazing, caring and compassionate, and the care and concern they offer to both the animal and the owners is second to none. The vet nurses are wonderful as well and all my animals (and I have a lot) are so lucky to have such wonderful care, whether it be for something minor or something on a more serious note. I have often been in tears when it's time to say goodbye to one of my pets, and they are so compassionate and understanding....there is really no-one else like them.

verified email - 23 May 2013

Friendly, professional and informative: REALLY good vets! Watch out for those liver treats for the dogs, though..it really makes them fart horribly!

Approximate cost: $350, then 60

verified email - 21 May 2013

We love Port Philip Animal Hospital. They really look after our three lovely cats, Phil, Wal and Velvet. Great vets, reminders for vaccinations and flea treatments, and everything we need.

verified email - 18 May 2013

Craig and his team have always provided great healthcare for my dog, and also caring and understanding for me when my dog has been unwell. They are open 7 days a week which is excellent for when those emergencies crop up as they unfortunately sometimes do. I highly recommend PPAH to anyone living in the area.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.