2 reviews about Possum Catchers Pty Ltd

verified email - 04 May 2018

Waiting time was two weeks (unfortunately we called them out two times). When the came the first time (we were out) there were no signs of their visit, no call nothing - in two days when we managed to find them - we were told that they have attended and need us to fix the roof first i.e. they want us to close possum entry point, before they can attend. We were charged $250 for this advice. I strongly recommend any other company that offers complete solutions (basically every other company offers it) and maintains at least basic level of communication.

Approximate cost: $250

anthonyk624 09 Jun 2018

Sorry to hear that you are not happy Sir, but we have never charged anyone for free advice? We never charge unless we start the job and all of our call outs and quotes are offered as a free service. Our Possum removal service has always included repairing the entry points, evicting the possum and our workmanship is guaranteed for 12 months (please look at our website). Are you sure you have the right company? we have no record of you at all in our system. Please feel free to call our office to discuss at any time, Monday to Friday 9:00am - 5:30pm we are more than happy to help.

verified email - 05 Sep 2012

Three weeks ago, we encountered a situation where some possums were inadvertently trapped in our roof when a leak was repaired. As it was a weekend, we wrote an email to Possum Catchers Pty Ltd (previously known as Hello Possum) to seek help to evict the possums. Anthony responded promptly by ringing us back, arrived at the time promised and attended to our problem straight away. We found Anthony to be an honest, sincere and trustworthy person to deal with. There is a fixed price for his services which is clearly stated on the website and that takes a lot of anxiety out of us. His work is also guaranteed for 12 months. We were happy that the possums were evicted successfully using a one way exit installed on the roof. He is highly recommended.

Approximate cost: $250+GST

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