When I shopped around for a pram, Pram City Nerang had the best price on the Gold Coast. The staff were all friendly, knowledgeable and helpful and also offered to install the baby seat free of charge. Will definitely recommend them to any soon-to-be mums.
My husband and I went to Pram City to look for a pram for twins and the young man who served us was so nice, friendly and could answer any question we asked about any of the prams. We were very impressed and after a discussion with our daughter on the mobile bought the pram. We will go back there again for any baby goods because Pram City is fairly priced, and a warm friendly local family business.
I've now used Pram City a number of times, every time with great service and great products. I first found Pram City online when researching cots, and found they were the cheapest for my Grotime Changeover cot. I placed the order online, and received a phone call shortly after to tell me there was a long wait time on the cot. i'd already been aware of this, however Pram City offered me a full refund if the delay was going to be a problem. It wasn't, and as it turned out, the cot arrived a lot quicker than advised anyway. Pram City was also the first place we physically went to look at prams after some initial online research. The staff were super helpful without being pushy. In fact they showed us a few different options, then suggested we go away and do some more research before making a purchase - wise advice! We've since been back a number of times for linen, a baby carrier, bath and other bits and pieces. Every time we've received the best price (checked against other stores) and wonderful, personal and friendly service. Online or in store, these guys are the best!!
Good customer service, a lot of choice,nice design,good quality. They best thing is the price,always on good price
great, will do what they can to help you and make it easier for you.
I go there especially, if they don't have something in they will get it for you and beat any price.
Shopping there is a lovey experience where you don't feel like you are getting ripped off or taken advantage of because you are having a baby
Thank you very much Trish, looking forard to helping you in the shop in the future, thankyou for taking the time to write the review from all the team at Pram City.
We bought a baby capsule to fit our stroller. Great service, very friendly over the phone contact and in store. Knowledgeable about their products, take their time to explain and demonstrate. Great deals on some products where other larger ones do not offer below rrp. Normally I would not bother to review, but I was just overall pleased and positively surprised by this kind family business after having had a few bad experiences with some of the other larger baby stores in SE QLD.
Thank you guys for your review, it's a fantastic help when you support the smaller family businesses in this way. Hope we get to see you again in the near future. All the best from the team at Pram City.
We bought a Baby Capsule on line and for our surprise, received a call from Pram City the next day (weekend) confirming the colour and received it in Sydney few days latter. Excellent service! I highly recommend them to everyone.
A real pleasure, thank you very much for your order and also for your very kind comments. Best wishes. John, Julia,Natalie & Luke, Pram City
Our shopping around for our first baby, stopped when we reached Pram City and now we won't even bother going any place else, even if it was to save a few dollars because another place was selling it slightly cheaper, because you just can't put a price on warm, friendly, extremely helpful and honest customer service. We've not had this experience anywhere else we've shopped before, and with their excellent customer service and honest help, we'd keep shopping at Pram City and supporting the local independent retailer.
Wow, what an awesome review, thank you very much for your comments and of course for shopping with us. Looking forward to catching up in the future. Best wished, Julia, John natalie & Luke.
Pram City
We came across Pram City after a recommendation from a friend when we were looking to buy for our son's nursery. The service, price and range of products is outstanding at Pram City and easily the best on the Gold Coast. I am pretty fussy with brands for my bub but the team at Pram City are happy to track things down if they don't have them and always deliver when they say they will. I don't buy anywhere else now as Pram City have been great to us...
Many thanks Skye, always a pleasure to see you in our shop, hope to see you soon. Best wishes, John, Julia, Natalie & Luke Pram City.
I have found them very caring honest kind people.The whole family are amazing.
I highly recommend them to every one of you.
Approximate cost: $1960
Thankyou so much for your very kind comments, its customers like you that keep the family business gong, Cheers xx
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