One of the worst customer service experiences. Based on the good ratings and one good experience for us in past, I gave this shop 2 suits, few ties and a jacket for cleaning. It came up with exorbitant bill where they charged almost $5 each for a tie and almost $100 total bill together. When I questioned the man on price, he relented and reduced the charges for ties, Pheww. Finally after few days when I went to collect the clothes, one of my suits was being given me back as is. The small oily spot on right side chest was as is. It was as clear as sun light but these guys had missed it. I showed them the spot, they made some lame excuses but agreed to clean again. My God all horror stories came true when I went to collect this suit next time. It is(was) my favourite suit, bought overseas and quite expensive. To my horror, in place of the spot now there were shredded remains of cloth. I complained to the man but he was making excuses now that it was given to him as is. And dishonest man was claiming that he had accepted an already damaged suit to clean. I am waiting for the pandemic period to subside and then take this matter further for appropriate penalties to this shop and suitable compensation to me. Meanwhile PLEASE STAY AWAY FROM THIS SHOP.

Worst experience at a dry cleaners. I took a velvet jacket in that had some food on the elbow. I asked if this could be removed, it was taken out the back, when the man returned he said yes no problem. When I picked up the jacket the outline of the stain was still there but also now all the velvet was damaged. It looked like it had been cleaned with rocks as the velvet had been all pulled with damaged threads all over the jacket. When I questioned this I was told it wasn't the dry cleaners problem. I bought in a dirty jacket. Ummmmm yes a dirty jacket, not a damaged one. Plus the fact he had not removed the stain so I now have a dirty and damaged jacket. He then tried to tell me that is what happens to velvet and take it back to where I purchased it?!?!?!?!?! I was mortified. I now have a jacket that is totally ruined. I then went to another dry cleaner to ask advise on the situation. They advised they could not repair the damage he had caused as it looked like whatever he had used was too rough for the material. Looks like I have to make a complaint through the ACCC and dry cleaning complaints arbitration board. Do NOT use this drycleaner unless you want your clothes returned in a worse condition than you left them in.

great service, usually done within a couple of days. Always go here to do my children's school wear.