Quick Move

- was moving 1 bedroom apartment with office corner
- Short distance move (Lidcombe to Ashfield)
- Move did not start on time and lasted 2 days

Absolutely terrible service. My moving was 2 days and would take more if I didn’t insist on moving my furniture for extra pay and multiple calls.
Moving (only furniture - no boxes) for 1 bedroom apartment with an office took 2 days (10 hours), on the first day few items were left in the old apartment - they said they don’t have a specific tool to disassemble a piece of furniture (it was a basic screw there). At the end of the first day guys just left my fridge and material couch just next to my new building on the street - as they said it is too heavy and guys who'll come the next day will move it for me. Even when I was not agreeing on leaving my couch (that I was easily carrying with my partner before and they claimed it’s very heavy) outside on the street.
On day two I had to give keys to my old apartment and they didn’t show up in the morning as promised till 4:30 pm. New guys were very fast to disassemble the last piece of furniture but then they didn’t want to bring my fridge and couch upstairs until I agreed to additional pay.
As result, I overpaid for the first day - paid for 9 hours when in fact it was 8, then paid a minimum booking (2 hours) on the next day plus extra - what a scam! Do not pay until they finish a job!!!! It took them more than 1 hour to drive from Lidcombe to Ashfield - even during pick hour it is a maximum of 30-40mins and it was not.

They also completely destroyed my 55-inch tv - I had to throw it away. Damaged my couch and brand new shoe wardrobe.

After calling to complain I was told I'll get a call back regarding the situation but they never called back!

Never received any invoice even when I corrected my email on the second day by checking each letter.

On my review on google maps, the response was absolutely unacceptable - rude and unprofessional.

Dates of the move: 27-28 May 2021. Were booked on the 27th so late arrival (booked at 1pm, promised to come at 4 pm, arrived at 6pm) is understandable on that day. The next day promised to come 11-12 pm, showed up only after multiple calls at 4:30pm).

Avoid them at any cost

Approximate cost: $1500