6 reviews about Ray White Rockdale

verified email - 03 Jun 2021

I have had excellent dealings with Ray white Rockdale.

verified email - 22 Jun 2020

Use any real estate agent but avoid Chris Pappas (from the NSW sydney rockdale branch). He is rude, impulsive and unprofessional.

My profession requires me to work at different times of the day and be available at different times of the day too. Today is sunday and i called to enquire about a property at rockdale at 11pm. Nobody picked up so i left a voicemail. Real Estate agent (chris) calls me back a moment later and tells me if i know what time i called him and i said yes but- and during my mid sentence he then told me to f*** off. So i hung up.

He calls me back and says he thought i was his friend (my voicemail was clear that i wasnt) and then threatens to call me at 4am 'to see how i like it'. Oh and I apologised twice for call him so late and waking him up, but there was no apology from him for his verbal assault. If this person cannot act professionally, then how can i view Ray White as a professional real estate company?

Anonymous
verified email - 09 Jul 2014

verified email - 15 Jun 2013

I agree with everyone here. I had very unfortunate dealings with this agent and have now started legal proceedings against this agency. The principal is refusing to hand over my files to my solicitor, has ignored all correspondence from him for the past 4 months, even refusing to sign the delivery of registered letters. No doubt hoping I'll go away, which won't be the case. Just doesn't want to accept any responsibility for any of his actions with regard to my property. Will be going to local courts and the media shortly. Feel free to contact me if you'd like to join me. Otherwise stay away from this real estate agent if you don't wish to be treated like this!

I have just recently come across this DEFAMATORY and UNTRUE comment from Con Economos on nicelocal.com.au:

The Review from Mira Mikulic is a lie.
The Department of Fair Trading found that Mira Mikulic lost on all grounds with her false claims. Ray White Rockdale operated fairly and Justly. The Judge found all of Mira Mikulics claims baseless. A copy of the decision by the department of fair trading can be obtained.

After my very unpleasant and costly experience, I didn't want to have further dealings with him. Here is my reply to his allegations:

1. The Department of Fair Trading, CTTT and ASIC that I complained to , certainly didn't allege that I made false claims against Con's company Ray White Rockdale. Particularly when I submitted TRUE documents, correspondence and photos supporting my complaint against him. My claims got dismissed not because of any lies but because of lack of further documentation that Con Economos refused to provide to my solicitor. Feel free to request the rulings from him.

2. The complaint was based on problems and financial losses a tenant they sourced for me caused me. As described above.The tenant was presented to me by Ray White Rockdale as a professional woman with a husband and one small child. They prepared a lease with this information which I still have and I agreed to rent out my house to her. It was signed by the tenant and agent with this FALSE info. The tenant states on another complaint site that:

I did mentioned to your Real Estate ROCKDALE RAYWHITE that i have 3 children AND A RAGDOLL WHITE CAT...

I would have never allowed her into my recently renovated house had I been told the truth. She has turned out to be a tenant from hell. Moved to a refuge a few weeks after living in my place and having been bashed by her husband. While not paying me rent. I wasn't the only one she left in a lurch with non payment as she was recently again been chased by a law enforcement agency for doing a runner on someone else.

3.That wasn't the end of my problems with Ray White Rockdale. After I got the tenant out and decided to sell my house, unfortunately through this agent, Con Economos himself illegally ALLOWED a demanding prospective buyer into the house AFTER EXCHANGING CONTRACTS and BEFORE SETTLEMENT. The prospective buyer CAUSED DAMAGE to my property while checking for white ants and doing their own inspection without my PERMISSION and KNOWLEDGE. As described above. I still have photos and documentation of this damage.

I stand by this and my earlier review of Ray White Rockdale. Feel free to read other negative comments about this agency online and the way Con Economos operates this company. Based on my very unpleasant dealings with him, I cannot recommend him or his company to anyone.

verified email - 13 Dec 2012

While looking for a house to buy (and I am still looking) I came across Ray White in Rockdale on a particular listing. Their service was shocking! Never did I receive a call back, never were they professional in any way. The main agent listed as the contact on the property was rude and dishonest in his dealings with me, I did catch him out on a few things. They made the whole process of trying to buy your first home appauling. Honestly, it felt as if they didn't want to sell the house thats how little Ray White cared to return my calls and emails and answer questions I had about the property. After the constant lies between each agent about the property, I now deliberately steer away from approaching any house with their name attached to it. Other agencies I have been dealing with thus far have been leaps and bounds beyond Ray White in Rockdale. Do yourself a favour and stay away.

JM2015 19 Dec 2012

I totally understand where you are coming from, Ray White treated me the same way every time I enquired about one of their properties for sale. Unprofessional staff, who seem to have a problem with honesty and returning phone calls/emails. I avoid using them at all costs now.

SoccerTed 15 Mar 2013

awesome thanks for your review

darrenn2 17 Apr 2013

It seems that there are a lot of shonky real estate agents out there . They are starting to get the reputation of used car salesman. Sorry to hear of your bad experience with this place.

verified email - 14 Oct 2012

I've signed up Ray White Rockdale to help me rent and sell my beautiful, recently renovated home that's been in my family for 30 years.

They had clear instructions to rent the house out to a professional couple without children. After showig my house to a number of applicants I would never approve, they found a 'professional couple with their own business and one child` which I did agree to rent my home to.

Even though the house was in perfect condition, the couple regularly requested repairs that the property manager started calling me about. Just over two months into their tenancy, I found out that the husband bashed his wife and moved out of my house. The wife felt entitled to stop paying me rent and I quickly fell into arrears with my mortgage payments. I also found out that the tenants had a history of domestic violence, two kids and a cat that I didn't give permission to live in my house. Not only that but apparently their large, extended family also lived in my home without my knowledge and permission.

This situation obviously suited Ray White sales staff who started processing buyers offering me up to $100K less than what we agreed to sell my property for, by way of 'trying to help me'. Even though eviction notices were issued to my tenant, no extra attempt was made to collect outstanding rent payment from her. Since she previously invited me to communicate directly with her, I went to see her at my property where she pushed me around and threatened to bash me. I filed assault charges report against her and the police helped me to remove her from my house. Half way into the tenancy.

The tenant left some of her rubbish at my property, left a devastated garden, helped herself to some of my items without my permission, damaged a door and left my beautiful home dirty and violated, with cat stench inside and out. Beautiful new carpets stained and dirty. Property manager's response: none of the above is true and the house is in immaculate state! Arrived at this conclusion by excluding me from the requested inspection and forming her own opinion! I've never seen my house look like this before. The agent is refusing to list this tenant on the National Tenancy Database to warn future landlords.

Since I questioned their lack of professionalism in handling my tenant, the agent didn't bother to request the bond return which the tenant refused to release to me. Thanks to their 'service`, I had to contact Dept of Fair Trading and do this myself.

In the meantime, I agreed to sell my property to this agent's buyer, at ca $70K less than the original price. The buyer had 'extraordinary' demands for things to be done to my property to proceed with the sale, all of them denied to them by my solicitor. They agreed to proceed with the sale and we are two weeks away from the settlement. Even though I have a written agreement with Ray White about not posting any of their signs on my property, this did not stop them from plastering their SOLD sign on my fence which I had to remove. Not only that but I noticed that Ray White staff and the buyer entered my property last week without my knowledge and permission and ripped back part of the carpet in the lounge room. They also tampered with the hot water system and the toilet in the laundry, both of which are now leaking.

I am so impressed by Ray White's management and selling style that I'm taking them to the Consumer Tribunal to recover all my financial losses and request compensation for this 'out if this world` experience! Seems I'm not the only one treated like this by Ray White Rockdale!

I have just recently come across this DEFAMATORY and UNTRUE comment from Con Economos on nicelocal.com.au:

The Review from Mira Mikulic is a lie.
The Department of Fair Trading found that Mira Mikulic lost on all grounds with her false claims. Ray White Rockdale operated fairly and Justly. The Judge found all of Mira Mikulics claims baseless. A copy of the decision by the department of fair trading can be obtained.

After my very unpleasant and costly experience, I didn't want to have further dealings with him. Here is my reply to his allegations:

1. The Department of Fair Trading, CTTT and ASIC that I complained to , certainly didn't allege that I made false claims against Con's company Ray White Rockdale. Particularly when I submitted TRUE documents, correspondence and photos supporting my complaint against him. My claims got dismissed not because of any lies but because of lack of further documentation that Con Economos refused to provide to my solicitor. Feel free to request the rulings from him.

2. The complaint was based on problems and financial losses a tenant they sourced for me caused me. As described above.The tenant was presented to me by Ray White Rockdale as a professional woman with a husband and one small child. They prepared a lease with this information which I still have and I agreed to rent out my house to her. It was signed by the tenant and agent with this FALSE info. The tenant states on another complaint site that:

I did mentioned to your Real Estate ROCKDALE RAYWHITE that i have 3 children AND A RAGDOLL WHITE CAT...

I would have never allowed her into my recently renovated house had I been told the truth. She has turned out to be a tenant from hell. Moved to a refuge a few weeks after living in my place and having been bashed by her husband. While not paying me rent. I wasn't the only one she left in a lurch with non payment as she was recently again been chased by a law enforcement agency for doing a runner on someone else.

3.That wasn't the end of my problems with Ray White Rockdale. After I got the tenant out and decided to sell my house, unfortunately through this agent, Con Economos himself illegally ALLOWED a demanding prospective buyer into the house AFTER EXCHANGING CONTRACTS and BEFORE SETTLEMENT. The prospective buyer CAUSED DAMAGE to my property while checking for white ants and doing their own inspection without my PERMISSION and KNOWLEDGE. As described above. I still have photos and documentation of this damage.

I stand by this and my earlier review of Ray White Rockdale. Feel free to read other negative comments about this agency online and the way Con Economos operates this company. Based on my very unpleasant dealings with him, I cannot recommend him or his company to anyone.

JM2015 13 Dec 2012

What a nightmare! I can only imagine how stressful this process was and still is for you. All of my dealings with Ray White Rockdale have been dodgy also, so I believe they would give others customers the same pathetic, unprofessional treatment. I hope you can get compensation for your losses. Ray White have clearly shown no duty of care in your situation.

LB29 24 Jun 2013

Thanks for your comment will never use them. what a terrible experience for you thanks for the heads up

mirami 25 Jun 2013

Did I mention somewhere that they also called me "stupid and obnoxious" for requesting professional service? It's definitely that special Ray White Rockdale touch to give you an indication as what you can expect from YOUR dealings with them too!

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