I was soo disappointed with this Cafe as it has only recently offered Dinner dining so my wife and I booked a table a couple of weeks ago and were witness to a very abusive and flustered Manager who was not able to keep up the pace with the demand. He was incredibly rude to a large dinner group for no apparent reason and actually yelled to them to ‘get out’. If this cafe is to succeed for evening dining he needs to be taught customer service skills including anger management .
The food was amazing and the rest of the staff were 5*.

Food lovely .... [Removed due to personal identifier] behavior appalling. Needs to lean how to conduct himself with the public....

RICKETT’S POINT BEAUMARIS
we had an appalling experience there last Saturday night 27 March 2021. We had booked for 9 people over a week earlier. Upon entering we were told to order immediately otherwise we would be waiting a long time due to an 18th birthday party not even a metre away from us. We ordered our wine and he plonked it on the table with the bottle top still on. We could not hear each other speak due to the intense noise from the party. We paid for our meal and food before asking politely if we could be moved to another table . The [removed name] was so extremely rude and his lack of manners was the worst that we have ever encountered but we were moved to the front of the cafe . At this table flies approximately 20 in total were hovering over us and our food whilst we were trying to brush them away. The [removed personal identifier] said - well it is due to all the seaweed on the beach. Then proceeded to scream at us ‘JUST GET OUT’ then opened the windows up - obviously to annoy us. Never will we return and we are making sure many others know of our negative experience

Went here with the kids to enjoy some milkshakes and relax before heading to the beach for the day. The lady that served us was really lovely and complimented the kids on their manners! how cute

Incredible location on the beach. Great to impress a date, tourists or just to relax with the family (and kids). It can get very crowded at times though and service does suffer a bit then. Outside of the busy times there's no complaints about the service.