I must agree with ‘ Broo’ the weekend evening Manager is not at all suitable for any customer service roles. He is rude, impatient, arrogant, and loud mouthed. He can’t handle a cafe that needs all staff to work at a fast and friendly pace.

Compliments to the Chef for his 5 star quality food and it’s presentation plus the staff for their friendly and happy disposition BUT if this cafe is to success with dinner bookings either train this Manager in appropriate customer service requirements or better still stand him down and replace him

Abusive weekend dinner Manager who was having trouble with crowded teahouse and couldn’t seem to handle the pressure. We were dining as a couple and viewed how he treated a large party of diners. Very disappointing as this tea house has only recently made evening dining available.

Ricketts Point is an enjoyable place to meet with friends and socialize over a delicious variety of quality meals. Tapas meals are affordable and can be easily shared with friends. There are a variety of drinks including soft drink, alcoholic beverages, coffees and smoothies. The staff are friendly and meal orders and delivery are taken and presented in reasonably time but staff do get busy. The location is on the esplanade across from the beach and close to shops and bus stops.

I have been to this Teahouse on many occasions but today we decided to have lunch there. We sat out on the deck - with the sun shining, no wind and a sparkling sea it was just beautiful. They have a system where you don't have to wait for service, just claim your table (inside or outside) and order and pay at the counter. The food was served promptly. We enjoyed fish and chips which was very good and came with a lovely, fresh salad. This was followed by pots of tea - bonus points for providing leaf tea. Filtered water and glasses were provided so you can serve yourself. We would love to have tried the cakes, but that was not possible after our large lunches! We plan to return tomorrow for afternoon tea to try the cakes. The staff were very efficient and served us with a smile. A very enjoyable lunch!

Approximate cost: $18

Ricketts is a lovely place to go for coffee and breakfast on a Sunday morning. The decking overlooking the beach is fantastic. And the view is fantastic. In the winter you sometimes see some whales glide by. Staff are always friendly and attentive. The food is yummy although a little bit pricey.

Approximate cost: $15

ricketts is such a nice spot to go on a hot day and sit outside on their decking though they cover it over in winter so it stills makes it plesent to sit outside. the food is yum and comes quickly

Have called in here for a number of years on a regular basis for a coffee and muffin when out cycling. However, the prices have skyrocketed since the deck was expanded. When I realised that they were charging $6 for a muffin, I blackbanned the food and just stick to a coffee

Approximate cost: $0