Business practices at this VET are poor.
We were forced by one of the VETs to attend two consultations for an annual vaccination. At the first visit the VET decided they would not vaccinate due to time constraints and advised that we would not be charged for the next visit. We were charged for a second consultation at this visit, and when the matter was raised we were fobbed off. Attempts to pursue the matter resulted in emails that set out why Ripponlea VET were justified in double billing us for one service. We are very disappointed.

Minx and I recently attended this clinic. After years of searching we have now found our "forever vet". I cannot recommend this practice highly enough. Dr Jennie is a kind, compassionate lady and her staff are wonderful. If you want the best care for your fur baby, I suggest you make an appointment and see for yourself.
Julie and Minx

It’s nice to find a vet clinic that is owned and run by vets who are passionate about what they do. You can see this through the care and love shown towards your pet, the information provided throughout, the updates and the follow ups making sure everything is okay post-care.

Exceptional, friendly service, you can feel at ease knowing the right decisions are going to be made and your pet is in safe hands. You’re not left with questions scratching your head.

Thanks Jennie, Kate, Michelle, Julia and Sarah!

I went for the first free visit and everyone was really lovely with great care and advice. I will go back whenever my cat needs treatment and for a general checkup every year.