The hairdresser listened carefully to my silly blitherings about what I thought I wanted and was able to create an amazing new hair style for me that I love. Great value and friendly, thoughtful service!

Approximate cost: $180.00

excellent cut and advice. a good rapport between staff and clients .ambience of salon very calm and restful.excellent relaxing chair for hairwashing.

Approximate cost: $49

This is a great salon. Have been going for just on a year now. All the girls are great - Joanne, Jenine, Jane and Zoe. I get cut and colour every 8 weeks or so and I am very pleased with the reults. The massage chairs are great too - a very relaxing experience. They are always punctual and remind you of your appointment the day before. All natural products are great

Have only been here once and will continue to go back. My hairdresser did exactly as I asked and cut my hair perfectly straight!! Great value for money. Zoe is a gem!! I will be recomending this salon to my friends and family.

Approximate cost: $49.00

very friendly staff. great style and cut.
I had never seen heated scissors before ! My hair feels so silky, no more split ends.
Love their products, also love the fact that they are all natural products.
My hair has never felt so good,
Very happy, would recommend without a doubt.

Approximate cost: $57

I've been going to Sandton Hair Gallery for approx. 5 years, & first approached them because they use more natural hair products, less chemicals. They provide great customer service, very friendly, take the time to find out what you want, & have heaps of current mags to catch up on! Janene cuts & colours my hair - does a great job. I've just tried their new hair straightener - a Keratin hair relaxant. Joanne applies this. So far, so good with this product, only just got it done, so I'm yet to make a full appraisal! I've got really difficult, thick, curly, boofy hair. I've had it straightened for years at Sandton & have always been happy with the result, but tried the new Keratin straightening - hopefully for a more natural look as my hair grows out. Staff are very friendly, their apprentice Lydia has a very pleasant manner as well. Very happy to recommend Sandton to others. I'm still going there 5 years on!

Very comfortable environment for a bloke to get his hair cut (not to be underestimated) The staff are always friendly (it was Zoe today), and I always leave feeling like I've caught up with old friends.
No fuss, good quality haircut! Quick, without being rushed (although I could have spent an extra hour in the massage chair).

I phoned this salon to make a follow up hair appointment since my last visit. This time however I was very disappointed.
I never got any further than the phone call, as I was left feeling very disheartened.
I phoned to see the possibility of an appointment on a Saturday and as they were fully booked they suggested the waiting list. I thought this was a great idea in case something did come up. However, when I tried to ask to make an alternate appointment (just in case nothing came up from the waiting list) the staff member just... hung up on me. (After saying goodbye as I kept interrupting)
I was left stuttering and still chatting to no-one on the other end of the line.

Customer service is imperative in such a work environment like hairdressing. I have never known a salon to only offer a waiting list spot without trying to ensure and secure an actual appointment.
I have never found anyone else' phone manner to be as rude as hers in all of my experiences (telemarketers included!)

After my first positive experience I suggested this salon to a friend who phoned up straight away to have her hair coloured. As I, she too was charged more than what was said on the phone to her and the colour she asked for came out wrong. Fortunately they did spend the time to correct it for her.
Perhaps these guys are getting too busy with all of this positive feedback to help their customers 100 %.

After reading reviews I went to Sandton for a haircut. I was welcomed straight away, no waiting, and came away with a terrific haircut, feeling good about the whole experience. Jenine listened and interpreted what I wanted perfectly. I will be going back for sure!

professional service excellent service, make you feel at home, courteous friendly and treat you as a person and not a number, use of natural products and not synthetic products. Due me having a transplant 21 years ago and breast cancer this year I look for more natural products.