Sandton Hair Gallery

Opening hours

Monday:

9AM - 5:30PM

Tuesday:

Closed

Wednesday:

9AM - 7:00PM (After hours by Appt)

Thursday:

10AM - 8:30PM (After hours by Appt)

Friday:

9AM - 5:30PM

Saturday:

8:30AM - 4PM

Sunday:

Closed

Public Holidays:

Closed

Service awards

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Reviews for Sandton Hair Gallery (126)

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4.7
126 reviews
5 star icon
97
4 star icon
23
3 star icon
4
2 star icon
2
1 star icon
0
Service Rating
4.8
Quality Rating
4.7
Value Rating
4.5
mariannem2
#16 in Kilsyth VIC
1 review · 200 points
verified email - 13 Oct 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been going to Sandton Hair Gallery for about 8 years. It was close to my location and I chose them because of the type of hair colour they use. The professional and friendly service and the relaxing atmosphere made me come back year after year. Unfortunately I have now moved interstate. Joanne was so kind to find out a hair salon using the same colour which was great. Thanks Joanne. I have visited this one once so far. They are ok but not as good, should I return to Melbourne, I will definitely go back to Sandton Hair Gallery.

verified email - 29 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Been here twice & service is lovely. I've been really happy with colour & cut & Feel that Jane really listens to what I want. Price is very reasonable too. I went to this place because of womow reviews & is say it has lived up to its reviews.

04 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What a pleasure it is to sit on the massage chair and have my hair treated and massaged while washed. Or browse through one of the latest local and international magazines while I have my color done or my hair cut. I have been going to Sandton for 5 years and I am amazed that the quality of service has been always fantastic. Very relaxing, GOOD VALUE for money and they listen to their clients. THANKS girls!!!!!

sharonl11
#80 in Mitcham VIC
1 review · 200 points
verified email - 03 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been a customer of Sandton Hair Gallery for over 7 years now. I decided to go there when I heard about their amazing hot scissor cuts. When I heard about the benefits for fine, long, fizzy, curly or split hair. I couldnt get in there fast enough. My hair was fine long coloured prone to splitting and at times dry and damaged . despite having used recommened salon ranges and regualr monthly cuts. Thanks to Jos avid interest in getting my hair back into good working order, and recommending the right home care for my type hair, and her skill with the hot scissors. I how have a head of strong shiney smooth shoulder lenght hair, that has no damage or split ends any where up the hair shaft. Jo keeps a keen eye on my hair and is quick to recommend different products if I need them. Beause my hair is now looking its best I have had so many people comment on the condition. I have recommended many people go and have the hot scissor cuts. I throughly enjoy going to Sandton Hairy Gallery, it has a freindly warm atmosphere, and the staff look after you very well. Pleanty of hot cups of herb teas, the latest magazines to read and caring service. Always adds up to time well spent.
[email protected]

verified email - 18 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I tried this salon based on their outstanding womow feedback - and yes - the salon is as good as the feedback says. Jane listened to me, made recommendations and I came away with a cut I was extremely happy with - great experience and will most definitely go back there again. Thanks Jane!

Approximate cost: $61

verified email - 08 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have never been to the salon until this week. I took my daughter there for a cut and foils the one day and a special up-do for her school formal the next day. She looked amazing! Thank you so much Joanne. I am definitely going back there for myself and my younger daughter as well.

Approximate cost: $190

cherrytree
#27 in Nunawading VIC
1 review · 200 points
verified email - 23 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Had my hair cut from very long to a short, pixie style hair cut, and it came out absolutely fabulous! I love it... The hair dressers are very friendly, the place is calm, clean and stylish/modern. Very comfortable chairs. I would definitely have my haircuts here again.

Approximate cost: $60

verified email - 13 Jun 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

I had my hair washed, trimmed, and coloured. Lovely attention, lovely service, friendly, nice spacious layout, and I would recommend!

verified email - 21 May 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

After not the greatest colour and cut here recently, I wrote a review based on my experience. Joann (the owner) personally phoned me to discuss my experence and then promptly booked me in to amend my colour & cut with another hairdresser. Joann was right on the ball; ensuring that I was completely happy, which I am, and Janine, whom I saw, was great. Although initially my experience was not great (-the stylist had not previously done my hair) the follow up and effort to correct it was fantastic. So not only do they do great hair, any problems that you may have are quickly and professionally dealt with. One thing I would say is to make sure you book in with your preferred hairdresser.

Approximate cost: $174.00

verified email - 19 Apr 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

very professional and friendly. Love the look of the salon and the atmosphere. Been 3 times now and would recommend the salon to anyone looking for excellent treatment. I am delighted with my cut and colour. Jane is a gentle and attentive hairdresser. She takes time and makes you know you are a valued client. Linda

verified email - 19 Apr 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The hairdresser listened carefully to my silly blitherings about what I thought I wanted and was able to create an amazing new hair style for me that I love. Great value and friendly, thoughtful service!

Approximate cost: $180.00

valb
#128 in Croydon VIC
1 review · 200 points
verified email - 22 Mar 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

excellent cut and advice. a good rapport between staff and clients .ambience of salon very calm and restful.excellent relaxing chair for hairwashing.

Approximate cost: $49

kayv
#80 in Ringwood VIC
1 review · 200 points
verified email - 15 Mar 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a great salon. Have been going for just on a year now. All the girls are great - Joanne, Jenine, Jane and Zoe. I get cut and colour every 8 weeks or so and I am very pleased with the reults. The massage chairs are great too - a very relaxing experience. They are always punctual and remind you of your appointment the day before. All natural products are great

verified email - 26 Feb 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have only been here once and will continue to go back. My hairdresser did exactly as I asked and cut my hair perfectly straight!! Great value for money. Zoe is a gem!! I will be recomending this salon to my friends and family.

Approximate cost: $49.00

verified email - 09 Feb 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

very friendly staff. great style and cut.
I had never seen heated scissors before ! My hair feels so silky, no more split ends.
Love their products, also love the fact that they are all natural products.
My hair has never felt so good,
Very happy, would recommend without a doubt.

Approximate cost: $57

verified email - 08 Feb 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've been going to Sandton Hair Gallery for approx. 5 years, & first approached them because they use more natural hair products, less chemicals. They provide great customer service, very friendly, take the time to find out what you want, & have heaps of current mags to catch up on! Janene cuts & colours my hair - does a great job. I've just tried their new hair straightener - a Keratin hair relaxant. Joanne applies this. So far, so good with this product, only just got it done, so I'm yet to make a full appraisal! I've got really difficult, thick, curly, boofy hair. I've had it straightened for years at Sandton & have always been happy with the result, but tried the new Keratin straightening - hopefully for a more natural look as my hair grows out. Staff are very friendly, their apprentice Lydia has a very pleasant manner as well. Very happy to recommend Sandton to others. I'm still going there 5 years on!

anthonygg
#77 in Mitcham VIC
1 review · 200 points
verified email - 04 Feb 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Very comfortable environment for a bloke to get his hair cut (not to be underestimated) The staff are always friendly (it was Zoe today), and I always leave feeling like I've caught up with old friends.
No fuss, good quality haircut! Quick, without being rushed (although I could have spent an extra hour in the massage chair).

verified email - 03 Feb 2011
Service Rating
2.0
Quality Rating
3.0
Value Rating
3.0

I phoned this salon to make a follow up hair appointment since my last visit. This time however I was very disappointed.
I never got any further than the phone call, as I was left feeling very disheartened.
I phoned to see the possibility of an appointment on a Saturday and as they were fully booked they suggested the waiting list. I thought this was a great idea in case something did come up. However, when I tried to ask to make an alternate appointment (just in case nothing came up from the waiting list) the staff member just... hung up on me. (After saying goodbye as I kept interrupting)
I was left stuttering and still chatting to no-one on the other end of the line.

Customer service is imperative in such a work environment like hairdressing. I have never known a salon to only offer a waiting list spot without trying to ensure and secure an actual appointment.
I have never found anyone else' phone manner to be as rude as hers in all of my experiences (telemarketers included!)

After my first positive experience I suggested this salon to a friend who phoned up straight away to have her hair coloured. As I, she too was charged more than what was said on the phone to her and the colour she asked for came out wrong. Fortunately they did spend the time to correct it for her.
Perhaps these guys are getting too busy with all of this positive feedback to help their customers 100 %.

louisec14
#55 in Box Hill VIC
1 review · 200 points
verified email - 31 Jan 2011
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

After reading reviews I went to Sandton for a haircut. I was welcomed straight away, no waiting, and came away with a terrific haircut, feeling good about the whole experience. Jenine listened and interpreted what I wanted perfectly. I will be going back for sure!

annet3
#78 in Mitcham VIC
1 review · 200 points
verified email - 19 Nov 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

professional service excellent service, make you feel at home, courteous friendly and treat you as a person and not a number, use of natural products and not synthetic products. Due me having a transplant 21 years ago and breast cancer this year I look for more natural products.

verified email - 25 Sep 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just read the first review I left here in April 2008 and I am glad to say nothing has changed. Over 4 years I've been so happy with the quality of the cuts and the service really is second to none. I even got a birthday discount with my last cut! I've just moved across town but am going to keep going to Sandton. I really doubt I will find as good a team anywhere else. I really trust Janine's advice.

kirstyg2
#80 in Mitcham VIC
1 review · 200 points
verified email - 24 Sep 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Moving into Mitcham 8 years ago I found Sandton and haven't been to another hair dresser since. My husband and kids also go there now. Janine and Jo are interesting, happy people and provide a lovely atmosphere in the hair salon.
I wish I could get my hair washed every day at Sandton, their massage chairs at the basins are amazing and all their team give wonderful head massages.
Janine is not pushy when it comes to trying different colors or styles but happy to provide advice and to try anything. I have gone from really long to really short hair and back to mid-length styles and feel that the styles stays for longer than at any other hairdressers I've been to before.
if I have a special occasion and need a wedding hair cut or a races hairstyle I will always Sandton.

Approximate cost: $49

verified email - 15 Sep 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After my third bad hair cut at my last salon and not going to go back, I needed to find a new hair dresser. I decided to try Sandton Hair Gallery after reading other reviews on womow. I am SO glad I did. Jane cut my hair and it is the BEST hair cut I have had, ever! Jane listened to me, made suggestions and discussed how my hair is and how I wear it, Jane was able to translate that into a wonderful haircut, not only did my curly hair look great blow waved straight on leaving the salon, it looks fabulous left natural or scrunched. I am extremely happy with the result and I am now a convert! I also was very pleasantly surprised with the cost $49.00!!

Approximate cost: $49.00

verified email - 22 Jul 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I found the salon to be very friendly in terms of staff and atmosphere. The staff were very helpful in assisting me with colour options and styling advice.
Great massaging chairs and I love the heated scissors too!

verified email - 24 Apr 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Having been a client at Sandton Hair Gallery for several years, I cannot go past it. From blow drys, up-do's, cuts and colours; every experience has been top service for a reasonable price. You would expect the same at Tony & Guy, but for hundreds more.

Joanne and Janine are absolutely fabulous and will do anything to make your experience valuable. I've recommended them to family members who now refuse to get their hair done anywhere else.

Also, I'm one of those really annoying client's who say 'do what you like' when the hairdresser asks what you'd like today. The great thing is that I can always say that and trust that Janine will create something current, fashionable, and always perfectly suited to me.

You can't go past the quick head massages while in the air-vibrating chairs or the ceramic heat scissors which do away with split ends!

While it take me 45minutes to get there, it's the only place I'll ever have my hair done. Consistent, affordable and professional. Sandton Hair Gallery is the whole package if you want a great experience when you go to a hair salon.

Approximate cost: $50+ for a female style cut

kerinc
#76 in Mitcham VIC
1 review · 200 points
verified email - 19 Mar 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've been a long term client of Janine's at Sandton Hair Gallery with an interstate break for nearly 3 years. One of the joys of returning to Melbourne has been going back to the excellent care that Janine, Jo and Lydia offer.

kerinc 20 Mar 2010

You're welcome. You do need to book.

verified email - 22 Feb 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I moved to the area recently and had to find a new hairdresser. I found this one on the womow website and thought I'd try it because of the great reviews...I wasn't disappointed. Janine was fantastic!!! I got foils and a cut and I couln't be happier! The colour is darker and exactly what I wanted! I will be back for sure.

Approximate cost: $140 (half head of foils and cut/blow dry)

verified email - 14 Jan 2010
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

After finding this place on womow, I decided to give it a try. Their service was very good. I throughly enjoyed the whole experience. The girl who served me was great at understanding what I wanted. Unfortunately I am pretty fussy with hairdressers, and I didn't leave with a wow I love my haircut feeling. I think it could be just technique didn't live up to my high expectations. They are good, and great at upselling without leaving you feeling uncomfortable or pressured. I would definatey use them again if I can not get to my usual hairdresser, whose located quite far away.

Approximate cost: $57

verified email - 04 Dec 2009
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've been a regular patron for at least 4 years, every 4 to 6 weeks, with a perfect haircut resulting every time. While they certainly seem to have more female clients than guys, I would always recommend my friends, male and female to them.Always friendly, helpful and most importantly, do a top haircut.

Approximate cost: $$35 male.

verified email - 09 May 2009
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic customer care and service. Get personalised cuts and colour. Also, big congrats to Devon who was a finalist for Apprentice of the Year.

keep up the great work girls!

Approximate cost: $100