I was transferred to Sarina Russo Job Access by DEWR mid-year from Campbell Page. In the interim I had no problems with this agency and would recommend most of the staff. However, within the last couple of months I had been transferred to another contact within the Frankston Office, who requested that I apply for traineeships and made it very difficult to comply with the government training initiatives. As I am also a mature age applicant, many of the traineeships were not suitable as it is stated in the advertisement that they require applicants between the ages of 18 - 22. This new contact also was reluctant to agree to allow me to apply for any suitable courses, so I would meet DEWR' requirements. If I didn't meet these requirements I faced not receiving payments which would place my daughter & myself in a very precarious financial situation. I have since moved to a new agency.