Scamps Hair & Beauty

4.7
based on 199 reviews

199 reviews about Scamps Hair & Beauty

02 Aug 2021

As always walk out with the perfect colour..
Great service with communication about refreshing the colour.
Little tweaking with the old colour and there you have it perfection.

Hi Alison, thanks for taking the time to write a review, as the team always values feed back (especially the good ones, LOL) We always strive for perfection (your words) and most times we achieve a great result that makes us as happy as the clients we look after. See you soon, cheers, Pam and the Scamps team

verified email - 08 May 2021

Went to Scamps 10 days ago as a new client and had my hair done under their $99 cut, colour, foils and blow dry offer - excellent value. However there was some miscommunication between myself and Kate and it wasn’t exactly what I wanted. I rang a week later under their 100% guarantee and Kate redit it yesterday. I am very happy with it now and Kate was marvellous making sure we were both on the same page with colour and style. I must admit I was hesitant about going back but so glad I did. I wasn’t made to feel that I was a nuisance at any time. I highly recommend this salon - very professional. Thank you Kate

Approximate cost: $99

Hi Jane, So sorry you had to come back for some tweaking, but thankfully we got it right after some more chatting about exactly what you were looking for and I'm so glad you didn't feel uncomfortable about telling us it wasn't quite right, but the use of pictures is always a big help if the communication during the initial consultation needs a bit of help, and you are right in saying that Kate is an absolute professional . Hope we see you again soon. Cheers the scamps team (incl Kate)

verified email - 07 May 2021

My haircut was precise, swift, and exactly what I asked for, Jackson, was easy to talk to and made me feel comfortable. What more can you ask for ? Thank you

Approximate cost: $60

Hi Janet, Thanks so much for taking the time to post a nice review for our stylist Jackson. Everyone loves positive feedback so I'll make sure he reads it. We look forward to seeing you again when you are due for another great haircut. Regards, Pam Lavender (salon owner)

25 Mar 2021

Jackson was my hairdresser.
I have not been able to find someone that knows how to cut curly hair in over a decade.
Not only did Jackson know how, he gave me the best haircut I’ve ever had.

Approximate cost: $38

Hi Brad, Thanks so much for the great review. Yes you are right it is sometimes difficult to find a hairdresser who knows how to keep those curly locks under control, but is also able to keep your look up to date at the same time. Thankfully Jackson is one who can! it was great to see you again in the salon today and I hope your dad enjoyed the Easter egg treat you took home with you. We like to spoil our clients with regular treats and I'm only sorry you weren't able to indulge yourself this time but It was nice of you to take it for your dad instead. Happy Easter. Cheers Pam and the Scamps team.

verified email - 11 Mar 2021

Thank you Kate for the awesome cut for both me and my daughter. Very happy ;)

Approximate cost: $31

Thank you for posting this lovely message and I'll make sure that Kate sees it. Cheers Pam and the Scamps team

28 Feb 2021

I visited Scamps for the first time and I was not disappointed. I had Mariola for a root touch up and trim. The colour was perfect and the cut was the best I had in years! Felt like I got my money’s worth and enjoyed the experience. I will definitely be going back again.

Approximate cost: $121

Hi Sarah, Thank you so much for taking the time to post a review. The girls love it when they get feed back (especially such positive comments) we look forward to seeing you again soon. Keep an eye out for some 'snail mail' coming your way with a 'welcome' gift voucher to use on your next visit. Cheers Pam and the Scamps team

verified email - 31 Jul 2020

I rang after finding Scamps online and was able to get in the same day due to a last minute cancellation. Bree was awesome and so enthusiastic about my hair - the vibe of the salon was warm, fun and friendly, whilst being very knowledgeable and professional with my hair cut, color and style. I will definitely making Scamps my salon of choice from now on.

Hi Shannon, Thanks so much for taking the time to do a review for us. We love getting feedback (especially the good stuff) and I'll make sure Bree reads the lovely comments you made about her, and the salon. During this tough 'COVID' time, when some people are a bit wary about going to new places, we are very grateful for every client that walks through our door, and rest assured we are absolutely following all the government recommendations to ensure we keep our clients, and our staff, safe, whilst hopefully lifting their spirits with a new 'do' at the same time. Cheers Pam and the team

18 Feb 2020

After having a hair cut from Mariola I would not go anywhere else!! She is a master stylist who knows exactly how to handle hair.
Also the salon has the best coffee ever!
Always happy helpful staff in a clean comfortable enviroment.

Approximate cost: $80

Hi Kathy,
Thanks for taking the time to pen such a lovely review, and I'll make sure Mariola reads your comments. I'm so glad that when you popped in again the other day I could help you with finding out where to buy the coffee pods that you liked so much, and I hope you enjoyed the free samples too. We look forward to seeing you again soon. Cheers Pam and the Scamps team.

verified email - 04 Sep 2019

I had a colour,foils and a cut with Lauren and l am so pleased with the result.The colour is rich,the contrast colour of the foils were just perfect. Lauren spent time to give me a very stylish cut that suits me very well.Thank you.

Hi Beverley, I'm so glad that you loved what Lauren did with your colour and new haircut. I guess all the extra staff training the girls do really pays off when it comes to customer satisfaction. I'll make sure she reads your positive comments and we look forward to seeing you again soon. Regards, Pam Lavender

06 Jun 2019

Got me in at short notice with a great stylist and great service. I was very pleased with their organisation, efficiency, and the customer bag which details services, costs, and rewards. All very helpful! I am just about to make my next appointment.

Hi Bruce, I'm glad we could accommodate you on short notice and that you were delighted with the experience. Very wise to book ahead as you say you are about to do because that way you know you can get the stylist you want, the day you want, and the time you want. See you next time. Cheers

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