Absolutely horrified. Dropped pup off at 9am as requested. Sedated hours before surgery. Surgery delayed due to ‘emergencies’. No communication received re delay. Very distressing experience. Poor communication. Vet states on the phone we care about your animal yet left for hours in a cage and sedated early despite being told no she was not anxious or distressed, was sleeping peacefully. I’m so upset.
Great clinic , friendly staff and great vets
Thank you very much for the lovely review from all the staff at Seaford Vets
Thank you dr. Tania and kind staff for doing your best for our girl yesterday and giving us a peaceful goodbye. While we are devastated at the unexpected loss, we know you did everything you could and made her as comfortable as possible
Normally have no issues here but today who ever answered the phone needs a lesson in phone etiquette and manners. Very abrupt and short
Hi Anonymous, Thank you for your review. We are extremely sorry you were not happy with out customer service on this day. We do take our customer service very seriously and if you would be so kind to make contact with us to let us know what day it was, we would be very grateful. If you wish to do so, you can contact myself at our Carrum Downs Veterinary Hospital (our sister clinic) to resolve this issue. Our number is 9782 8766.
Sincerest apologies & kind regards Ebonee
Seaford/ Carrum Downs Veterinary Hospital.
my daughter has used this vet for many years and I have recently started using them too with much happiness! they have been very helpful with info and advice for my new little puppies health and looking after him properly....I havnt had any experience with dogs before and the vet here has been happy to give me the time and effort to give me all the help I need! very happy with this service
i have been taking my cat here for many years and sadly, i recently had to take her there to be put down.....the staff were so nice, made me feel comfortable, gave me time with her before and after the needle......they really were empathetic towards what I was going through.....very impressed with the service
I have been taking my animals here for years, but do not see any vet other than James now.
James is very compassionate, always happy and gentle with the animals and with us humans too!
We have used Seaford Vet for many years, I find them very professional and compassionate. They are truly in business for the love of animals and this shows through their work.
I did not like this veterinary clinic at all. I found the staff patronizing and not very friendly. I did not go back and have found another vet.
Great service with friendly staff. I take my pets there on a regular basis, knowing that they are well looked after. They also have a grooming service that I regularly use fo r my dog.
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