I ordered an engraved frame for my neices birthday, but when it came there was an error with the wording. I sent an email regarding this and they responded within an hour with an apology and confirmation I would get another sent the next business day. Sure enough a second frame arrived which was perfect! If your after a business who values it's customers and takes pride in their products I would highly recommend Shared Memories.

Approximate cost: $60

I've used this company a couple of times now and each time the service has been prompt, friendly and efficient.
I've communicated by email and telephone and both ways have been equally as friendly.
Nothing seems to be too much trouble.

Approximate cost: $Varies - I spent around $80.00