7 reviews about Silk Hair Body Face

verified email - 13 Aug 2013

Not the greatest experience. the service i got was very rude and seemed like nobody wanted to be there. i certainly would not go back to this venue for anything. too expensive too

Approximate cost: $50

verified email - 04 Mar 2012

I'd like to say that I had a good experience, but I was never even given the chance to get the service I had paid for.

I bought 2 Cudo vouchers for myself and me mother-in-law for a massage, facial. hair wash, cut and blowdry and full make-up application.

I made an appointment for 22nd November 2011. We recveived a phone call that morning to say they had to cancel as someone had either resigned or called in sick, I can''t remember.

They made another appointment and the earliest I could get was the 7th February 2012.

Again I received phone call in the morning to say that there was a problem with the airconditioner and the salon was flooded and I would get a call back by lunchtime to reschedule another appointment.

Lunchtime came and went with no call back so I started phoning the salon. Initially I was unable to leave a message because the their message bank was full. Eventually that was emptied and so I was able to leave a message. I still never received a call back.

Eventually I was able to get someone to answer. The staff member was so incredibly polite. She was as helpful as she could be. She advisd me that a higher ranking staff member told her they will not honour the Cudo vouchers anymore. She gave me this staff members mobile number and I phoned and left message after message for her to please call me back.

After no call backs for another 2 weeks I phoned the salon again and spoke to the same girl. I asked when the this higher ranking staff member is in the salon to be told she only ever comes after the salon is closed, but she would speak to her and ask her to call me back.

It is now the 4th March and I still have not heard from her, even though I left her a message advising her that I would need to be contacting Cudo.

Approximate cost: $130

Anonymous
19 Jan 2011

My experience at silk hair body face was vary enjoyable Tamara did a fantastic restyle haircut on me and it was exactly what i asked for she listened to my wants and i couldn't of asked for more. All the girls were lovely and i have already booked to go back.Don't understand what these previous people are talking about these girls are all very qualified.

verified email - 21 Aug 2010

I went there for a hair cut and came away with the impression they are not hairdressers and the worst haircut ever. The manageress did say she was not qualified and her senior hairdresser had less than 4 years experience at that time. She charged me a lot to straighten my hair with perming lotion, then tying my hair back. A back yard job. I had it fixed at Toni and Guys, who charge a lot also but they know their job.

Approximate cost: $200

verified email - 05 Sep 2009

lovely environment and atmosphere, love prices the staff are friendly and can book in usually asap from my experience, the therapies are a treat and the products used are the best.

verified email - 12 May 2009

Really great salon went there for a massage and it was the best, they are reasonably priced and the staff are friendly and professional 10/10 Definatly worth a visit here it really is a lovely experience

verified email - 14 Jun 2008

Great saloon that not only does waxing but hair and massages etc. can book in on the day and they will try and accomodate you. Painfree waxing even on that delicate area

Approximate cost: $45

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