12 reviews about Smithwill Automotive Service

18 Nov 2022

We have been taking our cars to Mark for 20 years -
Super professional - fair pricing and a nice guy.
Would not go to anyone else - simply the best

verified email - 18 May 2021

Charges for most expensive parts but puts on the cheapest possible. My brakes constantly squeal. My car also sat out the front of his workshop for 3 months and he never bothered to fix the car. Avoid at all costs if you care for your car

Approximate cost: $260

15 Mar 2021

Mark is the best - great service and really looks after me everytime

27 Sep 2016

I have been taking our cars to Mark and the team for years. He offers a great service and you feel he is looking after you. In my view he offers great value for money.

verified email - 25 Sep 2015

Great work & reasonably priced. Been taking my car there for a few months now along with two others I work with and we're all happy with the work they do.

verified email - 09 Nov 2014

Mark is very hard working guy , who is kind enough to help me
with fixing my car as I had some issues with my car but he
was very honest & told me exactly what will be expense &
in the end the quote was same. i will definitely recommend
smith will automotive as they care for cars .

verified email - 29 Aug 2014

I took my car to Mark for the first time this week and was extremely happy with his service.

A Subaru dealership had recommended numerous repairs totaling almost $800, most of which seemed unnecessary and overpriced. I went to Mark for a second opinion based on the great reviews on this site.

As a relatively new driver and female, I'm an easy target for mechanics, but Mark was kind, honest, helpful, flexible, and efficient. He looked over my car the same day and identified that only one repair was actually necessary - and he took the time to show me why.

That one repair cost me 25% of what the dealership had quoted me for the same small job alone. I would recommend Mark and his team to anyone - thanks guys!

17 Apr 2013

Mark and his friendly Team have provided me with extremely efficient service over many years and continue to do so.
They have often been able to quickly assess problems with my vehicle without pre-booking.These guys work hard.

Approximate cost: $300 +

verified email - 12 Oct 2010

I really appreciated Mark's honesty about the condition and options for my car. I felt comfortable in feeling that with Mark "common sense prevailed", which is a welcome relief and change after years of feeling like I was held hostage by other mechanics. thanks Mark!

Approximate cost: $260

verified email - 12 Mar 2009

Our old car is on its last legs, and the radiator was overheating. On the basis of two glowing reviews here on WOMOW, I took it to Mark at Smithwill Automotive. It was worth it.

Mark was able to look at the car the next day and found a radiator leak. He called to tell me that it would cost around $300 to fix (mostly labour charges) as they would need to remove the manifold to replace rusted welsh plug.s I told him to go ahead, but he called back later to say that they had noted some other issues with the car which may mean that there are problems with the head gasket. As he was concerned about having to charge so much if there was potentially a bigger problem, he suggested a temporary fix instead. He could have gone ahead and fixed the problem and charged us $300, but he went the extra mile in customer service. Thanks Mark!

Approximate cost: $61.60

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