Friendly sales person by the name of Sharon. Happy to show us how the sofa beds worked and the different materials we could choose from. Didn't feel pressured at all. Although we ended up spending more than we planned, we were very happy with our purchase. Even though it's called the "Sofa Shop", we did note they had a range of other furniture including side tables plus dining room table and chairs. Huge showroom which is apparently 100 metres long! Easy parking. They are a South Australian owned family business, with a lot of their stock made in Australia, which is an extra tick in my book. Original store is still in Mile End - This 2nd shop is in the suburb of Marion and has been here for 3 years. A good experience from our point of view.