DO NOT USE THEM. If I could give them no stars I would. [redacted] I think they are the worst certifies. Communication was so bad. They never get back to me and cost me so much money in delays. They are not worth your time.

Approximate cost: $1000

Absolutely pathetic company. Charge first and made us wait. No response to either email or phone after 12 months.
Was told we can pass that as a complying development as soon as we receive payment. 12 months later - NOTHING.

STAY AWAY!

Approximate cost: $1000

Absolute Incompetent. Will not return phone calls. Made over 50 calls-No reply. No reply to emails.
Do Not use this Company-You will be VERY SORRY.

Approximate cost: $1100

there is a ceritfer named [Redacted name], who is very hard to be found. I wait for my cdc for over half year.
bad service.

Approximate cost: $1100

keep away from this money grabbing mob.
I asked for a copy of my final occupation certificate they charge me $100 for what I can get free for council.

terrible customer service. I phoned 36 times had 1 returned call.
changing staff keep giving me different instructions for final certificate. would constantly tell me certificate ready, after weeks I call to be told more was needed to do. they never call me know and I spent 2 months waiting. very frustrating and costly while paying rent n mortgage.
don't expect anyone to return calls.
no staff know what the others are doing.
don't understand owner builder needs. I felt at the bottom of their customer food chain.
maybe if they were paid at completion things be better.

their inspections are very thorough and they are helpful with advice on complying to building standards. the staff are very efficient and extremely pleasant and always return your calls.