4 reviews about Specsavers

Anonymous
20 Oct 2022

As you enter the store, friendly greeted, lots of Optometrists available, this place even has Audiology !
The staff are very knowledgeable and give the best advice!
Lot’s of variety to choose from with Specs and the prices are so good compared to other optical stores and other audiologists !

Approximate cost: $250

Anonymous
21 Jul 2022

Amazing service from everyone at Specsavers Cranbourne

Anonymous
02 Jul 2022

Very helpful staff, answered all my questions and more!
Frames are beautiful and were fixed with no issue after I was in an accident and they were damaged!
Can't rate the service more highly. Thanks Specsavers.

Approximate cost: $250

verified email - 06 Oct 2014

The quality of their glasses was very poor. After a few months the left-arm glasses arm fell off. I thought it would be covered under the 12 month warranty or guarantee.

The lady staff member claimed the glasses were robust and that I must have sat on them or something to break them like this.

She completely proceeded to call me a liar. She would not budge from her stand. Rude and opinionated, I left with my wife, both me and her, visibly shaking at this terrible treatment.

I stuck the arm back on with tape. Two months later the other arm fell off. Again I went back. Again the lady claimed that it was not their fault. I must have handled the glasses roughly. All I did was to open in the morning, and close them at night by folding the arms in when I took them off at night before going to sleep.

Approximate cost: $400

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