We bought a dress we needed to return as it was the wrong size. The communication was amazing. So prompt and so very helpful. Have bought plenty from st frock before and they have always been easy to deal with. Will continue shopping with them for this very reason!
Approximate cost: $79
They were very helpful and prompt replying to my emails. The clothes I ordered were great quality and I would highly recommend them.
Ordered 6 dresses and am happy with every single one of them . Great company to deal with , would be perfect if refunds were available not just store credits .
I received a very quick response to my enquiry and St Frock were easy to deal with.
I had not purchased from St Frock before. I bought a dress but thought the next size down would fit better. So I ordered that size as well and it did. I returned the other dress but was informed that they only gave store credit. I explained I had gotten the same dress in the wrong size and asked if I could get a refund instead since I was not aware of their policy. They said they would allow me to this time, for which I am very grateful!
The quality of the dress I bought is great! Would definitely buy from again.
Approximate cost: $65
I have never returned an item before, when I had an issue with my return it was dealt with immediately - great customer service, thanks.
I am a regular customer and I would highly recommend St Frock. Their customer service is excellent and the quality of their clothing is of a high standard
I am amazed with the amazing customer service! I ordered a dress and auspost didn’t give me the correct Information which made me stress out. Contacted St Frock and the lovely Riezl saved the day and got back to me after contacting auspost and my dress would arrive this week and was sorry for the confusion .
Very positive experience. Can't wait to receive my two new purchases!!
Their customer service is amazing! A small issue with my gift card was solved almost immediately after I'd sent an email. Clothes are beautiful and really high quality. Definitely recommend!
Approximate cost: $70
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