Strongguard Guttering & Roofing Specialists

4.7
based on 29 reviews

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29 reviews about Strongguard Guttering & Roofing Specialists

12 Jan 2021

Just had our roof painted and guttering done by strongguard fantastic job joel went above and beyond to get the job done the guys were such hard workers and a credit to the company joel joel he's our man if he cant do it nobody can

03 Sep 2020

I highly recommend Strongguard Guttering. Joel provided a competitive quote for replacing all the guttering, explained the process and followed up after the job was completed. The guys were professional and did a great job.

03 Jun 2020

Our old tiled roof had been leaking for 6 years and no one had been able to fix it. We contacted Strongguard and asked for an honest appraisal. Tim gave us some excellent advice and we decided to get a Colorbond roof after being given a competitive quote. This company is very professional and well organised. Warren ordered the materials and Jessie and Kelly completed the work. There was an issue with some previously damaged beams in the roof so Warren organised a carpenter to come immediately and there were no holdups. Not only do we have a fantastic new roof, we have Peace of Mind knowing that it won’t leak again. We highly recommend this company.

Thank you. We appreciate your positive review and are pleased you are happy with the work carried out and service provided by our our staff.

21 Dec 2019

Thank Warren for fair quote and to Jim and Scot who done the job.I do not think you could find a better team as Jim and Scot they should get work team of the year From Strongguard.

verified email - 04 Apr 2019

We needed a new roof on our investment property so price was a consideration and as there quote was very competitive they got the job and we could not be more impressed. David was very professional and his team did an excellent job and as a tradesman myself could not fault their workmanship.
Would definitely recommend them for any roofing jobs.

verified email - 16 Apr 2018

What should have been a 4 day job took over 1 month. They damaged our property in multiple places and took weeks to remove the asbestos and rubbish. They came out twice to quote, and still got their measurements wrong, causing further delays. We found a large piece of asbestos (30cm x 10cm) in our yard, where our 8 year old son plays; they also scraped asbestos down the side of the house, leaving residue. The initial team did such a bad job, they had to get another team out to repair the mistakes and finish the remaining half of the job. This team made out they were doing us a big favour because they had to drive from Brisbane and one of them even told me he would rather be at home cuddling his wife? It has been a stressful, upsetting, expensive experience for a mediocre job. There are other roofing companies - I suggest you call them before contacting Strongguard.

Hi Adrienne,
Thank you for your public feedback, as it gives me the chance to let people know the facts.
You are correct in stating that the job took longer than expected. The week we started we were experiencing extremely hot weather, and one of our crew was off sick and unable to work, leaving the guys on-site shorthanded.
Your lack of understanding of the process, your haste to criticize unfinished work and your extremely emotional responses delayed us in being able to get the job done quickly. To placate you we organized another team to complete the work, and it was you who said we dont mind waiting for the best guys to do the work. As you will understand, we had other jobs in process, so as soon as possible we had a new team on-site to finish the job to a standard you would be happy with.
The fact that I had to come out to quote twice was because you had extra work that you wanted pricing on, so a second trip had to be made. The measurement that was wrong was something we could not know until part of the roof flashing was taken off, and we realized we needed an extra 50mm length to the sheet.
The incorrect metal sheets were left on-site until the end of the job when we did our final clean up. To say the asbestos was left on-site for weeks is just plain incorrect.
There was some minor damage to the ceiling, (which can happen when replacing roofs), a small hole was made in the cornice by our team. The main issue was the ceiling sheets releasing from the trusses, which was the result of a very poorly built extension with minimal bracing and support, so that when the roof was removed, the timbers moved, and the ceiling sagged. Even though we felt it was not a fault of our team, we had the ceiling re-screwed up and painted at no extra cost.
We do try our best to make every job run smoothly, with as little inconvenience to our customers as is possible. The clear majority of our customers understand this and appreciate our efforts. You have ended up with a well-constructed roof and gutter job at the quoted price, with all the associated asbestos clearance certificates, engineering approval and warranties. I would not call that unprofessional or irresponsible.
Enjoy your day.
David Batt
Director.

adriennec371 16 Apr 2018

I beg to differ David. We had several other trades teams at our home during this time frame who completed their works in a professional and timely manner. Strongguard is the only business we had issues with. We wish to leave this negative experience behind us and so I will not waste further time replying to your response. I have told the truth so it is up to others to decide whether or not to use Strongguard, or not.

08 Dec 2016

Very professional outfit from providing a quotation, to cleanup at the finish.
Good communication on the scope of work and progress.
Excellent Job on completion.

06 Dec 2016

Firstly the office staff were intelligent, efficient and pleasant. Then the job was finished on time, looks good and has withstood two very heavy downpours. A pleasant experience all round.

verified email - 06 Dec 2016

We recently had new gutters and down-pipes with Leaf Eaters installed. All aspects of this job were handled very professionally including the quote and recommendations from Paul, and the installation completed professionally on time. After the first summer storm the Leaf Eaters have worked perfectly to keep the gutters clean. Would have no hesitation to use this company again for future roof or guttering jobs.

06 Dec 2016

Excellent Service. Prompt and efficient. Would highly recommend this company for any future roof repairs to my property

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