Both James and Tayla are excellent and customer service ... it is evident that it is really important. A little tub of lollies and bottle of water show too that the customer is important and it is a nice thing to leave with. All good.
Yesterday I had my car serviced ay Toyota, Chancellor Park. The staff there were extremely helpful, friendly and very efficient. This was my first time using Toyota and I will definitely use them again. My car was also spotless on pickup, which was a really nice touch.
Hi Julie, welcome to Toyota! We are so pleased that you enjoyed your experience with us. We look forward to seeing you next time.
Phil was excellent, he had all the information we needed, a good manner, persuasive without being too pushy, and was certainly a major factor in our purchasing. All other staff great too.
Hi Bruce, thanks for taking the time to leave us some comments, they will be passed along to Phil and the rest of the team. We are so pleased that you enjoyed your experience with us- see you next time!
“I had 4 new tyres and a wheel alignment done on my little Mazda a couple of”…
“I would like to share my recent and very very positive experience at Macs Auto”…
“Excellent service and communication from the booking right through to pick up.”…
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Hi Bradley, thank you for your comments, You are right, customer service it is very important to us and it is great to hear our team mentioned by name for their excellence in this area. Your praise will be passed along to both James and Tayla. See you at your next service.