Super Tek Collision Repairs

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Reviews (30)

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verified email - 13 Oct 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

The sort of company that proceeds with repairs even when they exceed the value of the vehicle.
Should you choose to use Super Tek, I would really recommend getting everything in writing before any work commences.
Also, do not under any circumstances sign anything with the company “Aston + Windsor” or “Ridare” written on it. Please heed this last warning carefully.

Approximate cost: $12500

10 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, quality of workmanship, and timeliness. Terry and office staff put us at ease. They took over with clear explicate instructions on information required from us. Our car is back looking like new. So pleased with Super Tek Thornbury. They are all SUPER GREAT. Maria and Bruno

11 Feb 2022
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Highly recommended, excellent service and excellent repair work. Job completed quickly. Car like new. Well done to Terry and Team.

03 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely professional business. Terry went above and beyond to ensure my car was repaired as quickly and painlessly as possible. I was kept informed every step of the way and the courtesy car was a very welcome bonus. Many thanks to Terry and the team

01 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just had my vehicle repaired by Terry and the guys at Super Tek Collision Repairs, and couldn’t be happier. From the moment I contacted Terry regarding my vehicle, he went above and beyond taking care of my claim. Their quality off work was outstanding, and received my vehicle earlier than expected. I would thoroughly recommend Super Tek to anyone. Thanks again to Terry and all the staff for all their help and work. Cheers guys, Claude.

27 May 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely professional staff, fabulous customer service, went above and beyond to make a stressful situation proceed seamlessly. I would highly recommend Terry and his group without hesitation

16 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

WOW.. I have been to many panel shops in my time and I have to say Supertek were the most impressive. Terry and his team not only delivered incredible service and quality repairs, I saw genuinue respect amongst the team towards each other and customerrs. Congratulations Supertek I will be recommending you to others.

15 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a great experience with Terry and all the team. Fantastic service and most importantly, the repair work was outstanding. Don't go anywhere else!

26 Nov 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Terry and his staff did a fantastic job on repairing my Subaru XV, looks as good as new can't tell the difference. Certainly would recommend their business nothing was too much trouble. Shout out to Mal for helping with online quote.

19 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The best in the business. Terry and the team provide A grade service - some of the best customer care I’ve seen.

05 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely impressed by all staff and work carried out on my Toyota Hilux I’m a very fussy person and the work excellent perfect and faultless Thank you

24 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super Tek have always provided amazing repairs and treated me like family. I cannot recommend them highly enough!!!

28 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Unfortunately, this is the second time I have damaged my lovely car what's worse it was my fault. When it happened I immediately thought of four years ago, the first time I had experienced the wonderful service of Supertek Collision Repairs. My first thought was whether the same team led by Terry Carpenter were still there. If I was going to damage my car it would have to be repaired by Terry's team.
I was relieved to find that in fact they were all still there and I was welcomed like a long lost brother and was almost happy I had damaged my car. It even crossed my mind that they may repair my car for free if they loved me so much.
Needless to say my car was repaired beautifully and just like last time ready on time and for a very reasonable price. I'm "almost" looking forward to my next very slight accident!
In fact I was going to encourage all of you Melbournians out there just to go out and have a very small accident just so you can take your car to Supertek and see for yourselves what a great experience it is!
On second thoughts don't do that because I won't be able to get mine done because the queue will be so long!

Approximate cost: $6000

25 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The service was great. They had one of the mechanics sick and therefore the job took a couple of days longer but they keep me informed on the progress. Great finish.

24 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super Tek repaired my car to the highest standard and the colour match on the metallic paint was first class. Also Terry managed the repair in a very professional manner. I would recommend Super Tek to anyone. JP

Approximate cost: $7000

17 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Here you will find a guy called Terry. OMG what a great bloke. I've known Terry now for over 5 years and i wouldn't go to any other repair team. Ben and the whole team are leading experts in perfection no matter what job is in front of them. Extremely satisfied customer and have never ever experienced this quality of care, work done and customer relations. Can't say enough...Can't beat this team for repair of your car anywhere. Laran (obsessed with cars)..Thank you Terry (and Rosy, get that dog) LOL...

23 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you Terry and the team for a hassle free professional job. Terry has a commitment to quality work and customer service.
I would definitely be a return customer if I need further panel work on my car.

02 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm glad I took my car to Terry and the team, it was my first time dealing with Super Tek Collisions and I'm happy with the work they've done. Terry was a pleasure to do business with; just 10mins with him and you can tell he's an exceptionally dedicated and focused worker. Thanks for the work!

verified email - 24 May 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

They where keen to get job in then it was there for 2 months and job wasn't up to standard now taking it elsewhere

Approximate cost: $1000

22 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great repair job; my car is like new!
on time too,
and great service culture too;
Terry is the man!
Robert

12 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Picked up my car, looked great. You'd never know it had been repaired. They did a great job. Terry was great to deal with.

16 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm really impressed with the quality of the work on my corolla with great colour matching to the original duco. The car came back really clean and I later noticed they even restored and polished my headlights. Terry is friendly and professional with even the offer to the drop me off to the nearest tram stop.

03 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have been here twice and will never go anywhere else!

Quick, efficient and an amazing job was done!
Very helpful and friendly staff!

Would highly recommend to anyone!

24 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My car looks good as new thanks to the fabulous team at Super Tek. Great quality work and friendly service. The job was done on time and they kept me informed along the way, so I can't recommend them more highly.

verified email - 14 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great fast service, very impressed with the work carried out on my car. Sorted out a hire car for me too! Highly recommend Super Tek.

verified email - 27 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Terry was fantastic. The team at Super-Tek did a fantastic repair job on our Hyundai Elantra, it looks brand new! The job was done on time and we even had a hire car for the duration given to us by the company, as we only have one car. Highly recommend these guys.

24 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Would HIGHLY recommend. I just got my car back after Super Tek Collision Repairs repaired my car for the second time and I wouldn't go anywhere else! Yet again they did an immaculate repair, let me borrow one of their courtesy cars and did it in a short turn around. My car looks better than new and I can't thank Terry and his team enough for doing such a great job once again.

verified email - 16 Sep 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Unfortunately I am not able to comment on the actual work of the Super Tek panel beaters. I didn't get past the obnoxious "Managing Director". After providing a overly dramatic reaction to my minor panel damage, he took lots of photos and then promised to send me a quote on the same day. Still waiting ... 5 days later.

08 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

One of the most ethical, highly professional and high quality smash repairers. So happy with not only the amazing customer service which is old school service rarely seen. This business truly cares about each and every customer and this is seen in every staff member of the team. My Suburu looked brand new. I cannot recommend this business more highly. They deserve every success. They take the stress out of such a difficult time from the minute you ring them, the empathy too they show I want to thank each and every staff member, it is equivalent to what my own family would show.

verified email - 28 May 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

I was impressed with the efficiency of service (car was repaired within a week) and the great customer service they provided. They dropped me home after I brought my car in and called me with updates to let me know the repairs were on track. They are an approved repairer for several insurance companies including RACV.